[What the role is]
The Principal Manager – Strategic Planning closely supports the service transformation and strategic operations for the National Blood Programme (NBP) by translating strategic intent into operational outcomes, with guidance from the BR‑BSG leadership. The role will assist with capability development, strategic partnerships, and contract management for contracted blood collection services, working closely with both internal and external stakeholders to ensure timely delivery of transformation milestones and long‑term NBP sustainability.
[What you will be working on]
- Coordinate and implement service transformation initiatives for blood collection services, translating strategic objectives into scalable, donor‑centric service delivery models using service design and data‑driven approaches.
- Coordinate capability development, change management, and stakeholder engagement to ensure transformation initiatives are effectively implemented, adopted, and embedded into operations.
- Coordinate and manage strategic partnerships with external stakeholders, including governance, integration, performance monitoring, and continuous improvement aligned with transformation priorities.
- Support strategic contract management and vendor governance for outsourced blood collection services, ensuring compliance with regulatory, safety, and quality standards.
- Provide cross‑functional programme leadership, overseeing planning, risk management, performance monitoring, and reporting to ensure timely delivery of transformation milestones.
- Leverage operational data and analytics to support decision‑making, optimise service delivery, and capture best practices to strengthen continuous improvement and organisational capability.
[What we are looking for]
- Minimum 8-10 years of experience in healthcare, community services, operations, or related fields
- At least 5 years of experience in project management, preferably in public service or healthcare settings
- Experience in strategic partnership management and external stakeholder coordination
- Demonstrated leadership in managing complex transformation programmes and cross-functional teams
- Experience in transformation initiatives at national or international level highly valued
- Familiarity with service design methodologies and citizen-centric planning approaches preferred
- Experience in contract management and vendor governance advantageous
About Blood Services at HSA: We ensure a safe and adequate blood supply for public and private hospitals. Visit About HSA and HSA – Blood Services to learn more.
Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.