Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Sabre powers the global travel industry with innovative technology that connects airlines, travel agencies, corporations, and travelers. Our Airline IT solutions help carriers optimize operations, enhance passenger experience, and drive profitability.
We are seeking a high-impact Principal, Sales & Account Management (IC) to lead and grow strategic airline accounts in North America. This role is designed for a quota-carrying relationship builder who thrives on nurturing long-term partnerships, ensuring account success, and driving incremental revenue.
Role Overview
The Principal – Sales & Account Management is the primary executive contact for assigned airline accounts. This individual will own the customer relationship end-to-end — ensuring Sabre delivers value, capturing new opportunities, securing renewals, and expanding wallet share.
The role blends strategic account management with sales execution, balancing long-term customer success with short-term revenue goals.
Key Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned airline accounts.
- Build long-term, senior executive relationships to align Sabre’s solutions with the customer’s business strategy.
- Manage the full account lifecycle — renewals, upsell/cross-sell, new opportunities, and customer satisfaction.
- Achieve and exceed assigned sales quota and revenue retention goals.
- Collect on existing revenues while identifying and closing incremental growth opportunities.
- Lead strategic account planning: define growth strategies, identify risks, and ensure Sabre’s portfolio adoption.
- Orchestrate cross-functional engagement with Product, Solution Consulting, Delivery, and Support teams to deliver customer success.
- Stay current on industry and market trends — including NDC, airline retailing, AI/automation, and operations optimization — to provide insights that strengthen customer relationships, guide account strategy, and position Sabre as a trusted partner.
- Represent Sabre in executive business reviews, industry forums, and customer councils.
- Travel up to 40–50% domestically to engage with airline executives and operational teams.
Education and Qualifications
- 10+ years of enterprise sales/account management experience, ideally in Airline IT, SaaS, or travel technology.
- Strong track record of renewals, account growth, and quota achievement in strategic accounts.
- Deep experience managing C-level airline relationships and influencing multi-stakeholder decisions.
- Proven ability to balance long-term relationship building with short-term sales execution.
- Expert in account planning, consultative sales, and commercial negotiations.
- Strong executive presence, communication, and storytelling skills.
- Self-driven, strategic thinker with ability to manage complex accounts independently.
- MBA strongly preferred; Bachelor’s degree required.
Benefits/Perks:
- Competitive compensation
- Generous Paid Time Off (5 weeks PTO your first year!)
- 4 days (one per quarter) of Volunteer Time Off (VTO)
- Year-End break from Dec 26th – Dec 31st
- We offer comprehensive medical, dental, vision, and Wellness Programs
- Paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition, and acknowledgment programs
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
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