Ingram Micro

Principal, Program Manager - Agile Delivery

Sofia, Bulgaria Full time

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Why Ingram Micro?

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. 

What you will do?

  • Lead large-scale, complex technology programs involving multiple engineering teams, diverse technology domains, and significant organizational impact

  • Drive end-to-end program delivery across globally distributed teams, ensuring alignment between engineering, product, and business stakeholder

  • Define and execute program strategy, governance, delivery frameworks, and operating models to support scalable execution across multiple initiatives

  • Oversee planning and coordination of interconnected projects contributing to enterprise digital and eCommerce solutions

  • Ensure consistent execution and integration across programs, managing dependencies, risks, and delivery challenges

  • Drive delivery of high-quality digital solutions that generate measurable business value and support the company’s global technology strategy

  • Establish and evolve program management standards, processes, and best practices across globally distributed teams

  • Provide executive-level visibility into program health, progress, and strategic outcomes while enabling informed decision-making

What you’ll bring:

  • Bachelor’s degree required; Computer Science, Engineering, or a related field preferred

  • 8+ years of experience leading complex program and project delivery for enterprise-scale software initiatives

  • Proven experience implementing enterprise software solutions in fast-paced, global environments

  • Experience leading complex problem resolution and aligning multiple technology initiatives into cohesive digital and eCommerce solutions

  • Strong analytical and decision-making skills, with the ability to interpret qualitative and quantitative data to guide strategy and execution

  • Experience defining and tracking program performance metrics and delivering executive-level insights on portfolio and program health

  • Proven ability to drive operational excellence, process improvements, and scalable program management practices

  • Experience managing enterprise portfolios, including planning, prioritization, resource allocation, and risk management

  • PMP or PRINCE2 certification required

  • Agile certification and strong understanding of SAFe or enterprise Agile frameworks required

  • 5+ years of experience in eCommerce or distribution domain environments

  • Strong understanding of Agile development practices and modern software delivery (e.g., CI/CD, incremental delivery, backlog management, metrics)

  • Experience with Agile tools such as JIRA, Confluence, or similar collaboration platforms

  • Solid understanding of SDLC, enterprise software architecture, and large-scale system implementations

  • Familiarity with service-oriented architectures and modern development practices

  • Working knowledge of enterprise data environments and common database platforms (e.g., SQL, Oracle, BigQuery)

What we offer:

  • Competitive salary & Bonus system

  • Additional health insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Language courses

  • Free access to LinkedIn Learning Platform

  • Many trainings and academies, including opportunity for ACCA certification

  • Great career growth and development opportunities

  • Hybrid type of work

  • Modern office space with free coffee and hot beverages

  • Company discounts

  • Recognition awards

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro. 

Apply now – our hiring process is simple, supportive, and not scary at all.
Let’s grow your career, together!

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