Principal Product Owner

The Opportunity

Today, artificial intelligence is driving a dramatic transformation in how insurance brokerages operate and serve clients. At HUB, we're evolving with our enterprise-wide AI deployment—and we're looking for a visionary product leader to help us scale this transformational technology across our 20,000-employee organization.

As Principal Product Owner over AI, you'll be the strategic owner of our AI product roadmap, responsible for turning pilot successes into enterprise-wide solutions that deliver measurable business impact. This isn't just about managing technology adoption—it's about building a collaborative innovation ecosystem that empowers divisions to solve problems together and positions HUB as the insurance industry's AI leader.

What You'll Do

Strategic Product Leadership

• Own the end-to-end AI product strategy and roadmap for HUB's Claude AI deployment across 40+ business units
• Define success metrics and ROI frameworks that demonstrate productivity gains and measurable business value
• Partner with business unit leaders to align AI initiatives with strategic business objectives
• Manage strategic relationships with Ai vendors to maximize partnership value and early access to innovations
• Scale AI adoption across strategic users while maintaining quality and governance

Champion Network & Collaboration Framework

• Recruit, onboard, and support division AI champions who serve as grassroots innovation leaders
• Design and facilitate monthly champion forums, working groups, and knowledge-sharing platforms
• Build a self-sustaining champion community with peer mentoring and best practice exchange
• Create structured collaboration frameworks that enable divisions to learn from each other and solve common problems
• Drive cross-functional coordination across divisions, ensuring consistent communication and shared learning

Enterprise Rollup Process

• Establish clear criteria and governance for promoting division solutions to enterprise-wide deployment
• Identify high-impact division solutions annually for enterprise scaling (underwriting, claims, customer service)
• Create repeatable processes for evaluating, standardizing, and deploying successful division pilots across HUB
• Build enterprise solution portfolio with proven workflows scaled company-wide
• Drive faster scaling through standardized rollup vs. division-by-division rebuilding

Product Delivery & Innovation

• Lead agile product cross-department development cycles with clear prioritization and delivery frameworks
• Launch high-impact AI workflows across operations
• Build AI capability maturity model and assessment framework for divisions
• Establish Centers of Excellence in key business units with champion leadership
• Pilot AI integrations with core systems (Epic, NetSuite, Salesforce)
• Develop proprietary AI workflows that provide competitive advantage

Measurement & Value Realization

• Implement comprehensive dashboards tracking adoption, productivity gains, and solution sharing metrics
• Conduct regular ROI analysis demonstrating value of annual AI investment
• Report progress to executive leadership with data-driven insights and recommendations
• Build AI skills taxonomy and training programs to enhance organizational capability

What We're Looking For

Required Qualifications

• 10+ years of product leadership experience in enterprise SaaS, AI/ML, or technology products
• Proven track record scaling technology adoption across organizations with 10,000+ employees
• Experience building and managing champion networks, collaboration frameworks, or community programs
• Deep understanding of federated innovation models and enterprise solution rollup processes
• Background in Agile product management with demonstrated success managing product backlogs and roadmaps
• Strong executive presence and ability to partner effectively with C-suite and business unit leaders

Preferred Qualifications

• Experience in financial services, insurance, or other regulated industries
• Familiarity with generative AI technologies and LLM applications
• Background in change management and organizational transformation initiatives
• Experience with product analytics tools and data-driven decision making
• Knowledge of insurance brokerage operations (underwriting, claims, customer service)
• Track record delivering measurable ROI and business impact from technology investments

Key Competencies

• Strategic Vision: Ability to see beyond tactical execution to build long-term product strategies
• Collaborative Leadership: Influence without authority, bringing together diverse stakeholders toward common goals
• Innovation Mindset: Constantly exploring new possibilities while maintaining practical focus on business value
• Entrepreneurial Spirit: Comfortable with ambiguity and rapid change in a fast-paced environment
• Data-Driven: Makes decisions based on metrics, user feedback, and business outcomes
• Empowering Leader: Builds capability in others, creating sustainable communities rather than dependencies

What We Offer

Compensation & Benefits

• Competitive base salary: $185,000 - $210,000, commensurate with experience
• Performance-based bonus opportunities
• Equity participation
• Comprehensive health insurance coverage (medical, dental, vision)
• 401(k) retirement savings plan with company matching contributions
• Flexible PTO policy and paid company holidays

Work Environment

• Hybrid work model with flexible remote options
• Chicago headquarters with modern collaborative workspaces
• Access to 600+ HUB offices across North America
• Collaborative, entrepreneurial culture that values innovation
• Opportunity to shape the future of AI adoption in the insurance industry

Career Growth

• High-visibility role with direct impact on company strategy
• Executive exposure and partnership opportunities
• Chance to build and lead emerging AI product function
• Professional development support and mentorship
• Clear pathway to expanded leadership as AI program matures

JOIN OUR TEAM 

Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. 

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $ and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.   

Department Information Technology

Required Experience: 10-15 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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