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Job Summary:
The Principal IT Business Engagement Partner is responsible for working with our business stakeholders in defining the McKesson Canada Specialty Health/IT strategic plan in line with the BU objectives and priorities. He/She will define the IT roadmap and investment portfolio aligned to this strategic plan. This role drives execution of all IT priorities defined by business for the portfolio including lights on and investment related efforts. The successful candidate will have the perfect blend of business/financial acumen along with industry trends knowledge to deliver innovative technological solutions for the BU Sr. Leadership team. This role will be dedicated to a specific sub BUs within McKesson Canada and will be helping to build relationships with SVPs and above within the business to help understand their strategic vision and align IT goals accordingly with an objective of delivering value. The candidate must demonstrate executive presence as he/she will serve as the IT liaison for SVPs and above and should become their single point of contact for anything and everything IT related.
Key Responsibilities:
Drives the BU IT portfolio process and maintains the portfolio current at all times.
Assumes role of Portfolio Manager as required.
Defines and drives the governance process between McKesson Technology (MT) and the BU, providing visibility and transparency at all times on MT performance.
Drives innovation across the MT organization.
Applies broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology, and emerging product/service opportunities.
Leads business case for optimization of existing products/solutions alternatives and/or to create the next generation of new products.
Understands and optimizes the total cost of ownership of MT services within their business segment in alignment with the solutions teams.
Manages IT demand & portfolio and leads trade-offs discussions via prioritization efforts keeping both business demands and MT constraints in mind.
Leads development of key metrics and KPIs to assess portfolio and operations health.
Collaborates with and oversees others responsible for defining product and service requirements, product specifications, and development roadmaps to ensure alignment with portfolio and corporate strategy priorities.
Interface between business and MT as well as cross-capability coordination towards business.
Translates business needs into MT requirements and vice versa and addressing the relevant capability/solution.
Provides day to day support ensuring issues are allocated and resolved in line with SLAs.
Represents the local business functions towards the MT capabilities.
Ensures E2E-business processes supported by MT are stable and optimized.
Escalation Point for P1/P2 issues to ensure service issues have minimal impact on business operations.
Position Qualifications:
The successful candidate must have a solid track record, diverse and broad technology experience and general technology acumen is expected. While a strong technical foundation is desired, the IT Lead must bring well-rounded business acumen and global perspective to effectively engage and work with the senior management team and key stakeholders. As a result, experience in business partner roles is ideally suited for the challenge. Past experience integrating disparate platforms in a complex, global business environment is important.
Minimum Requirements:
10+ years of relevant experience in Specialty Healthcare or equivalence – Patient Programs, Pharmacy, Clinical, Provider (physician centric) applications, supply chain, distribution.
Effective leadership, training, presentation skills and experience leading multiple, highly diverse teams to achieve/deliver results.
Leadership experience and proven ability to collaborate and influence decisions at SVP and/or business units president level.
Relocation and/or sponsorship is not available for this role.
Critical Skills:
Program management.
Ability to think big picture and connect market trends to shape internal strategies proactively.
Advanced understanding of current and emerging healthcare analytics methodologies and applications in various sectors.
Domain expert in the IT area with deep knowledge of technology solutions; with healthcare IT preferred.
Ability to build and continually enhance the relationship with business and IT stakeholders.
Ability to clearly communicate priorities, deliverables and performance metrics.
Experience in reviewing and prioritizing IT projects, activities, and services to ensure optimal balance between needs of the business, relative to the capacity of IT resources.
Solid experience of key business areas and demand management.
Strong business analytical skills with the ability to turn business needs into delivered solutions.
Ability to effectively communicate with, and influence, people on all levels.
Open minded for effective collaboration with technical and business teams.
Strategic thinking skills – competency to connect business problems to technology solutions.
Effective leadership, training and presentation skills, and experience in leading multiple, highly-diverse teams to achieve results.
Thought leadership.
Negotiation skills.
Additional Knowledge & Skills:
Solid experience of key business areas listed above (Specialty Pharmacy, Patient Programs, Clinical, Biopharma, Distribution) and demand management.
Manufacturer RFP experience.
IT audit experience.
Excellent customer communication/customer service skills.
Work experience in a healthcare delivery setting preferred.
Clinical, operational, and/or financial analytics experience strongly preferred.
Enterprise orientation/global mindset.
Data driven insights.
Financial/business acumen.
Market insights.
Operational excellence.
Cross-functional collaboration.
Strategic partnering.
Drives execution.
Effective communication internally (stakeholders) and externally (suppliers) – at both the working team and mid/senior management level.
Executive presence.
Intellectual curiosity, ability to innovate, and the courage to challenge the status quo.
Education:
Master’s degree is considered an advantage.
Bachelor’s degree in computer science or related field or equivalent experience is required.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$143,600 - $239,300McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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