About this Role:
- We are seeking a Principal Engineer – Site Reliability Engineering (SRE)
- The Principal Engineer operates as a hands‑on expert, shaping strategy while directly influencing complex systems, mentoring senior engineers, and solving the hardest reliability and performance challenges.
- To serve as a technical authority and reliability architect across critical platforms and applications.
- This role drives reliability by design, sets enterprise SRE standards, and partners with engineering, architecture, and operations leadership to embed resilience, observability, and automation at scale.
In this role, you will:
- Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
Required Qualifications:
- 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Job Expectation:
- Reliability Engineering & Architecture
- Define and evolve enterprise‑level SRE strategy, standards, and reference architectures.
- Establish and govern SLIs, SLOs, and error budgets for Tier‑1 and Tier‑2 services; drive adoption across engineering and operations.
- Architect highly resilient, scalable, and fault‑tolerant systems across cloud and hybrid platforms.
- Lead deep‑dive resiliency, capacity, and performance reviews for critical services.
- Observability & Performance
- Design and mature end‑to‑end observability architectures (metrics, logs, traces) aligned to golden signals.
- Drive OpenTelemetry‑based standardization and telemetry consistency across platforms.
- Partner with performance engineering to execute load, stress, soak, failover, and chaos testing.
- Identify systemic performance bottlenecks and lead remediation across applications, middleware, and infrastructure layers.
- Automation & Toil Reduction
- Lead large‑scale toil identification and elimination initiatives across platforms.
- Design and implement automation‑first reliability solutions, including self‑healing patterns, auto‑remediation, and AI‑assisted operations.
- Build reusable golden paths, reliability frameworks, and standardized automation patterns.
- Champion shift‑left reliability, embedding SRE controls into CI/CD pipelines and design reviews.
- Incident, Problem & Change Leadership
- Serve as senior technical authority during major incidents; provide deep technical triage and architectural guidance.
- Lead blameless postmortems for high‑impact incidents; ensure systemic fixes over tactical remediation.
- Drive problem management maturity through trend analysis, recurring issue elimination, and proactive risk reduction.
- Influence change management practices to ensure safe, predictable, and observable releases.
- Technical Leadership & Enablement
- Mentor and coach senior engineers, SREs, and platform teams on advanced reliability practices.
- Define and maintain SRE maturity models, scorecards, and executive‑level reliability metrics.
- Partner with architecture, security, and product leaders to align reliability with business outcomes.
- Establish and review runbooks, readiness checklists, dashboards, and reliability reviews for consistency and effectiveness.
Additional Required Qualifications
- 7+ years’ experience designing and operating large‑scale distributed systems.
- 7+ years hands‑on experience in SRE, Platform Engineering, or DevOps roles.
- Proven track record of driving enterprise‑scale reliability transformations.
- Cloud & Platforms
- Deep expertise in AWS, Azure, or GCP (multi‑cloud experience preferred).
- Strong understanding of container platforms (Kubernetes/OpenShift) and cloud‑native architectures.
- Automation & Engineering
- Strong proficiency in Python, Go, for automation, tooling, and platform integrations.
- Infrastructure as Code expertise: Terraform, Ansible/Chef; strong Git/GitOps practices.
- CI/CD expertise: Azure DevOps, GitHub Actions, Jenkins, GitLab CI.
- Observability & Reliability Tooling
- Advanced hands‑on experience with Prometheus, Grafana, OpenTelemetry, and APM tools (AppDynamics, Aternity, SPLOC, ThousandEyes).
- Strong knowledge of capacity planning, DR strategies, chaos engineering, canary and blue‑green deployments.
- Operational Excellence
- Expert understanding of Incident, Problem, and Change Management.
- Strong experience with on‑call models, runbook automation, and SRE operational best practices.
- Excellent communication skills with the ability to influence senior engineering and executive stakeholders.
- What Success Looks Like
- Measurable reduction in incidents and operational toil
- Clear SLO adoption and error budget governance across critical services
- Improved MTTR, resiliency, and release confidence
- Scalable, repeatable reliability patterns embedded by default
Posting End Date:
11 Mar 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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