Are you passionate about solving complex technical problems and finding innovative applications of AI and automation to drive operational excellence? Do you excel at building architectures and frameworks that empower engineering teams? Do you enjoy mentoring engineers to achieve higher levels of innovation and delivery?
Join Thomson Reuters as a Principal Engineer and lead the reliability, scalability, and operational excellence of our Legal Solutions.At Thomson Reuters, we're revolutionizing legal work through innovative technology.
As Principal Engineer for AI & Automation, you'll partner with the Senior Manager, AI & Automation to define and execute the technical vision for ensuring our legal products are robust, performant, and resilient at scale.
About the Role
As Principal Engineer, AI & Automation, you will:
Lead cross-product initiatives that modernize software delivery pipelines through advanced automation and continuous verification
Architect and implement observability frameworks (monitoring, logging, tracing) to proactively detect and resolve issues across distributed systems
Establish a technical maturity model for continuous integration, test automation, deployment, and observability across diverse legal products
Design frameworks that leverage AI for change-risk analysis, predictive failure detection, and automated remediation
Implement risk-based deployment governance frameworks using automation and AI-driven insights to determine production readiness and rollback triggers
Mentor and guide a global team of site reliability engineers, DevOps specialists, and platform engineers
Establish patterns for AI-driven tooling and automation to reduce toil, enhance system resilience, and boost productivity
Exercise autonomy in decision-making and managing technical risk
Partner with engineering, product, and service management leaders to align automation initiatives with business priorities
Initiate and direct modernization efforts targeting high-volume, legacy applications with significant manual operational footprints
Design automation frameworks that provide SREs with advanced triage capabilities to decrease service restoration times
Define and implement automation blueprints that embed quality, security, and compliance controls directly into CI/CD workflows
Establish enterprise metrics that quantify automation coverage, deployment lead time, mean time to recovery, and change failure rate
Lead cross-functional efforts to standardize infrastructure-as-code, test automation, and continuous delivery patterns
Identify opportunities where automation and AI can materially improve delivery speed, quality, and cost efficiency
About You
You're a fit for the role of Principal Engineer, AI & Automation if you have:
15+ years of experience in software engineering, site reliability engineering, or DevOps roles
Deep expertise in cloud-native architectures (AWS, Azure, or GCP), container orchestration (Kubernetes), and infrastructure as code (Terraform, CloudFormation)
Strong background in monitoring and observability tools (e.g., Datadog, Prometheus, Grafana, OpenTelemetry)
Experience with incident management, service-level objectives (SLOs), and reliability-focused KPIs
Familiarity with AI/ML infrastructure, including model deployment, performance monitoring, and scaling
Proficiency in scripting and automation (Python, Bash, Go, or similar)
Excellent communication and collaboration skills, with the ability to influence across engineering and operations teams
Proven ability to lead complex technical initiatives and drive continuous improvement in fast-paced environments
Preferred Qualifications
Advanced proficiency in the architecture and development of enterprise-grade frameworks and consumable APIs
Advanced degree in Computer Science, Engineering, or a related field
Experience with chaos engineering, load testing, and performance tuning
Demonstrated ability to design and implement risk-based controls for automated delivery pipelines and production operations
#LI-LP2
What’s in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.