About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
InvoiceCloud is the leading digital payments platform for utilities, insurance carriers, municipalities, and financial institutions. We enable billers to present bills digitally and collect payments across every channel — driving digital adoption, reducing costs, and improving the customer experience. With 3,000+ billing organizations, 240M+ invoices, and $38B+ in annual payment volume, we're investing heavily in AI to transform from a best-in-class payments processor into a Billing Intelligence Platform.
We're building a shared AI platform that powers the next generation of our product portfolio — multi-agent orchestration, ML scoring infrastructure, and LLM-powered intelligence products. As Principal AI Engineer, you'll architect this platform, set the technical direction, and define the engineering standards that the organization builds against.
This is a hands-on technical leadership role — not a management position. You set architectural direction and write production code every day. You think in ADRs, trade-off matrices, and failure modes. You use Claude Code and AI accelerators to operate at 3–5x speed, and you teach the team to do the same.
Your work directly shapes a growing AI product portfolio. The platform you architect becomes the shared foundation — every subsequent product launches faster because of the infrastructure decisions you make now.
You'll be based in India, working hybrid (3 days in-office per week), and will report to the VP of Engineering / CTO.
Own AI Platform Architecture :
Drive Product AI Strategy :
AI Safety, Governance and Responsible AI :
Write Code - Everyday :
Mentor and Multiply the Team :
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.
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