Job Description & Summary
Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.
We are looking for:
Prime Client Services Analyst
Your future role:
- Serve as a key member of our global 24/7 operating team,
- Support the institutional clients with user additions and modifications,
- Utilize Salesforce to receive cases requiring action,
- Utilize JIRA to facilitate approval.
Apply if you have:
- Willingness to work second shift: 14:00 – 22:00,
- University degree in Finance, Business, or related field
- 4+ years in handling operational workflows,
- Proficiency in English allowing for fluent communication both verbal and written,
- Strong proficiency in Salesforce case management,
- Strong communication skills, flexibility, and adaptability.
Nice to have:
- Proficiency in German, or French, or Italian allowing for fluent communication both verbal and written.
By joining us you gain:
- Work flexibility – hybrid working model (min. 2 days in the office per week), workation, sabbatical leave,
- Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
- Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
- Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
- 3 paid hours for volunteering per month,
- Additional paid Birthday Day off,
- And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
Recruitment process:
- Submit your resume,
- Have a short phone conversation with our Recruiter,
- Let's get to know each other better during two rounds of interviews.
Should you have any questions, please do not hesitate to reach out to us: pl_mso_career@pwc.com
Please note that this email is not designated for application submissions.
Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process – list of entities. If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.
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