President of ArrowStream

Who are we?

ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream customers feel empowered to make informed decisions with our secure cloud-based data management solutions including ArrowStream Central (operators), Crossbow (distributors), and ChainConnect (manufacturers). Not only are we strengthening buying decisions with our industry technology, but we're enforcing pricing accuracy, protecting supply, ensuring quality, and enhancing foodservice partnerships.

About the Role 

The Brand President is responsible for building and leading a high-performance commercial organization. This is a hands-on role that requires a founder mindset—someone who takes full ownership of outcomes, thrives in ambiguity, and is comfortable building structure even where little exists, while simplifying where complexity has crept in. You will oversee the design, implementation and continuous improvement of the revenue engine, including brand strategy, sales, customer success, operations, partnerships, pricing, and expansion, ensuring a strong focus on customer relationships and business sustainability. 

Key Responsibilities 

Revenue Ownership & Unified Strategy 

• Develop and own the unified revenue model and P&L for Sales, Customer Success, Operations, and brand-driven growth initiatives. 
• Drive all GTM motions, including new business acquisition, expansion, partnerships, cross-sell, and renewals, ensuring brand messaging is central to each. 
• Partner closely with Finance, Revenue Operations and HR to align revenue plans with financial forecasts, compensation design, capital strategy and operating priorities 
• Utilize analytics to track revenue performance and provide insights for strategic decision-making, ensuring revenue and retention goals are met. 
• Make company-first decisions, even when difficult or disruptive 
• Continuously monitor market shifts, competitive signals, and evolving customer needs, proactively pivoting strategies to maintain brand relevance and competitive advantage. 

Team Building, Scaling & Talent Development 

• Recruit, mentor, and develop senior brand leaders, as well as the broader team across sales, success, and operations; evolving structure, roles, and accountability as needed 
• Ensure a consistent operating cadence across teams 
• Optimize essential support functions, including sales engineering, enablement, operations, and analytics, all aligned with brand objectives. 
• Establish clear goals, expectations, and performance management systems 
• Influence through trust, data, and outcomes with a tight, high-expectations leadership team 
• Foster a culture of collaboration and cross-functional teamwork, where insights and expertise are shared to deliver exceptional results for customers. 

Customer Success & Retention 

• Drive initiatives that ensure high customer satisfaction and retention, ensuring a seamless customer experience from acquisition to support. 
• Champion customer success through proactive communication to ensure that customers achieve their desired outcomes with our products and services. 
• Establish and maintain strong relationships with key clients, understanding their needs and mitigating or resolving concerns promptly. 
• Ensure customer and market insights consistently inform product strategy and roadmap decisions 

Cross-Functional Executive Partnership 

• Operate as a trusted executive partner to Product, Finance, Operations and Brand Presidents 
• Serve as the primary revenue and brand strategist in executive leadership, shaping overall company strategy and priorities. 
• Present revenue performance, forecasts, growth levers, and brand impact to the Division and Brand Presidents 
• Partner tightly with Marketing to define demand generation, content strategy and messaging, ensuring a cohesive brand voice. 
• Collaborate closely with Product and Engineering on packaging, feature prioritization, and roadmap input, translating revenue and brand feedback into product enhancements. 

Required Skills 

• Operates with an owner’s mentality, taking accountability for outcomes without waiting for perfect conditions 
• Comfortable leading strategic pivots, testing hypotheses, and reacting swiftly to market or product changes while maintaining brand vision. 
• Comfortable building structure from scratch and simplifying overly complex systems 
• Bias toward action, clarity, and results  
• Thinks in terms of enterprise value creation, not just quarterly revenue targets 
• High executive judgment and decision-making maturity 
• 12-15 years in revenue leadership roles; at least 5+ years in top-tier executive positions 
• Experience hiring, mentoring, scaling, and managing revenue and commercial teams while maintaining high quality and brand consistency 
• Exceptional ability to influence and lead through ambiguity with confidence and clarity. 

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it!