Premium Supervisor

• Receive and understand assigned Banquet Event Orders (BEO) and various menus, while independently leading your team to execute the required set-up, service, closing, and clean-up duties necessary to operate a premium service area. 

• Ensure high and consistent food qualities through both premium-level presentation and rigorous food safety practices. 

• Complete periodic walks of service area throughout the event to ensure a high level of guest service, as well as actively supervise the staff assigned to your area 

• Communicate with VIPs and points of contact for large parties, understanding their needs and executing unique, complicated BEOs.  

• Coordinate with kitchen and warehouse staff to ensure requisitions in/out of your assigned service area are completed fully and in a timely manner 

• Troubleshoot staff difficulties with basic food service equipment including point-of-sale terminals, chafers, burners, heating lamps, etc. 

• Ensure accurate inventory though execution of department inventory controls, to include proper documentation, pre- and post-shift counts, and non-event day complete counts.

• Report and document hazardous conditions or unsafe practices within the work environment to Premium Manager or Human Resources

• Lead assigned section in maintaining high standards of sanitation and cleanliness, in accordance with Colorado and local health department regulations

• Assist Legends management with training, safety, sanitation, and accident prevention controls within assigned premium service area. 

Qualifications: 

• 2-3 years in premium food service, catering, or fine dining, including experience in a supervisory or lead position. Food service industry and/or work at an entertainment venue preferred.

• High school degree or GED equivalent

• TEAM Alcohol Server certification, or ability to complete training (offered at new hire orientation).

• Must demonstrate leadership skills in a team environment, including conflict resolution between guests, employees, and partner company staff

• Willingness to work in an outdoor stadium subject to adversarial weather (ex. freezing temperatures, rain, sleet, snow & hot, mid-summer days) 

• Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays

• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment 

• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills 

• Customer service oriented with the ability to interact with all levels of management 

• Adhere to company guidelines for appearance and uniform standards 

• High level of attention to detail and organization 

• This position requires substantial daily activity including standing for 8+ hours, walking 20,000+ steps, lifting up to 50+ pounds, and manual dexterity to operate office equipment such as a computer is required.

• Must have a working email to communicate with the Concessions and Legends management teams.

• Must be available for the majority of Colorado Rapids games, which take place on Saturdays & Wednesdays:

• February 28th

• March 7th

• April 11th

• May 9th, 23rd

• July 22nd

• August 1st, 15th, 19th, 29th

• September 12th, 19th

• October 10th, 14th, 24th, 31st.

• Colorado Rapids 2 minor league games (Sundays)

• Additional events & concerts may be added at a later date.

• Colorado Rapids 2 minor league games (Sundays) 

• Additional events & concerts may be added at a later date