Pre-Sales Tech Support Rep II

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

A Sales Development Representative (SDR) is a specialized sales professional focused on the early stages of the sales pipeline, specifically identifying, qualifying, and nurturing prospects through Inbound leads from marketing campaigns and outbound prospecting like cold calling and emailing. Acting as the bridge between marketing and sales, SDRs generate ready sales opportunities for Account Executives.  

Responsibilities

• Outbound Prospecting: Conducting cold calls, emails, and LinkedIn outreach to identify potential clients. 

• Lead Qualification: Vetting prospects to ensure they meet the criteria for a sales-ready lead. 

• Pipeline Generation: Building and managing a sustainable sales pipeline. 

• Scheduling Meetings: Setting up demos or meetings for senior sales staff. 

• CRM Management: Maintaining accurate records of customer interactions in systems like HubSpot, Salesforce, or LinkedIn Sales Navigator

Requirements

•  Engage prospects and clients through multi-channel methods such as phone calls, emails, social networks, and social selling within targeted call campaigns. 
• Respond promptly to inbound requests (MQL and SQL) generated by the Marketing team. 
• Qualify interest and interact with clients or prospects to assess their potential needs. 
• Nurture targets using a structured and personalized approach to convert prospects into business opportunities and schedule appointments. 
• Deliver solution-oriented presentations tailored to identified client needs
• Communication: Strong verbal and written communication skills. 
• Resilience: Ability to handle rejection and work in a high-target environment. 
• Tools: Familiarity with CRM systems (Salesforce), LinkedIn Sales Navigator, and AI sales tools. 
• Experience: Often requires 2–5 years of experience in sales or lead generation 

We welcome candidates from all backgrounds to apply and join our inclusive and diverse team. We value different perspectives and believe they contribute to our success.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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