Aussie Broadband

Pre-Sales Solution Specialist

Sydney Full time
Aussie Broadband is looking for a Pre-Sales Solution Specialist to help customers find the right technology solutions to support their business. You’ll work closely with our sales teams to understand customer needs, create clear and practical solution designs, and guide them through their decision making.

If you enjoy solving problems, supporting others, and turning customer challenges into smart, tailored solutions, this role offers a great opportunity to make an impact!

This permanent, full time role is based in our Sydney office and offers a hybrid working model.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services 

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

  • Celebrating you! With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

  • Experience in the telco or IT industry, ideally in a technical or pre‑sales role

  • Experience with Fortinet

  • Strong organisation and time‑management skills

  • Excellent communication and interpersonal skills

  • CCNA highly regarded

  • Relevant IT qualifications

  • Ability to solve problems, show leadership, and work both independently and in a team

  • Ability to learn quickly and adapt to change

  • Ability to collaborate effectively across the business and with external partners

  • Commitment to Aussie Broadband’s values when making decisions

  • Ability to apply negotiation skills and think creatively

How will you support our “Why?”

  • Design SD‑WAN, Private Network, Internet, Fibre and Voice solutions for customers and partners

  • Develop post‑sale project scopes with the right stakeholders

  • Interpret customer requirements and translate them into technical solutions

  • Understand customer needs and match them with the right products and services

  • Support the sales team by quoting complex solutions

  • Research technical product details when required

  • Provide pre‑sales technical expertise to the sales team

  • Produce high‑quality written solution designs and presentations

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at careers@team.aussiebroadband.com.au

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!