Globe Telecom, Inc.

Pre-Sales Manager (ST Telemedia Global Data Centres (STT GDC) Philippines)

Makati Chino Roces Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The DC Pre-Sales Manager designs and implements data center solutions to meet customer needs. Operating under the Data Center Solutioning and Provisioning Manager, this role ensures the delivery of secure, scalable, and high-quality solutions while providing technical support and maintaining
compliance with industry standards and regulations. The position is crucial for ensuring consistent and reliable service delivery.

Solution Design and Development

Develop and design customized data center solutions to meet customer requirements and business

objectives. To ensure solutions are scalable, secure, and aligned with industry best practices.

Provisioning and Implementation

Assist in the end-to-end provisioning process, coordinating with internal teams and external

vendors.To ensure timely and accurate provisioning of data center services.

Technical Support

Provide technical support during the solution design and provisioning phases, troubleshooting and

resolving issues. To ensure all solutions meet technical and operational requirements.

Customer Engagement

Engage with customers to understand their needs and ensure requirements are met through

effective solution design. To maintain high customer satisfaction and alignment with customer

expectations.

Compliance and Quality Control

Ensure all provisioning activities comply with industry standards and company processes .

To maintain high standards of service delivery and mitigate risks.

Documentation and Reporting

Prepare and maintain documentation related to solution design, provisioning processes, and

technical specifications. To ensure accurate records and provide insights for continuous

improvement.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.