Pre-Sales Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job title: Pre-Sales Engineer

Grade: 12

Location: Atlanta, Georgia

Position Overview:

The Senior Sales Engineer is responsible for driving the technical strategy and execution throughout the enterprise sales process. This role partners with account teams to design scalable, secure, and future-proof architectures leveraging NCR Voyix’s platform solutions—including Edge for VMs, Edge for Containers, Aloha Cloud/Next, and above-store applications. The Senior Sales Engineer acts as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths across complex, high-volume environments.

Key Responsibilities

Technical Discovery & Solution Architecture

• Lead deep-dive technical discovery sessions with enterprise customers to understand requirements around POS, infrastructure, integrations, networking, security, and cloud strategy.
• Design and communicate solution architectures aligned to customer goals, including hybrid-cloud models, Edge deployments, virtualization strategies, and microservice/multi-tenant patterns.
• Evaluate customer technical environments to identify risks, dependencies, and modernization paths.

Sales Enablement & Customer Engagement

• Deliver compelling demonstrations, proof-of-concepts, and walkthroughs of NCR Voyix’s platform capabilities.
• Support RFP/RFI responses with high-quality technical input, diagrams, and narratives.
• Partner with Account Executives to progress opportunities through mutual action plans, pilots, and technical validation stages.

Cross-Functional Collaboration

• Work closely with Product, Engineering, Delivery, and Support teams to ensure solutions presented are feasible, supportable, and aligned with roadmap direction.
• Provide field feedback to product leadership on feature gaps, competitive positioning, and customer requirements that inform roadmap evolution.

Edge, POS, and Integration Expertise

• Support customers in understanding deployment patterns for Edge for VMs and Edge for Containers, including templating, high availability, network segmentation, and store modernization.
• Demonstrate deep knowledge of NCR’s POS portfolio—including Aloha Cloud, Aloha Next, Aloha Enterprise—and how they integrate with loyalty, payments, KDS, digital ordering, and third-party systems.
• Advise customers on integration strategies (APIs, webhooks, cloud-to-cloud, store-level) and security considerations.

Thought Leadership & Process Improvement

• Provide best practices, reference architectures, and technical guidance for large-scale rollouts.
• Mentor junior SEs and support the development of repeatable processes, documentation, and demo assets.

Qualifications

• 5+ years in sales engineering, solution architecture, or technical consulting, preferably in POS, retail technology, hospitality, QSR, or cloud/edge infrastructure.
• Strong understanding of hybrid-cloud architectures, virtualization, networking, containers, and zero-trust principles.
• Exceptional presentation and communication skills, with ability to simplify complex topics for executives and technical audiences.
• Ability to work cross-functionally and manage multiple enterprise initiatives simultaneously.
• Experience supporting large enterprise accounts with complex integrations and distributed operational models.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”