Trinity Health

Practice Supervisor - Adult Medicine

Mercy Medical Group - Springfield, MA Full time

Employment Type:

Full time

Shift:

Day Shift

Description:

🌟 Now Hiring: Practice Supervisor – Adult Medicine

Join our Adult Medicine team, where compassion, collaboration, and excellence drive everything we do. We are seeking a dynamic and motivated Practice Supervisor to lead front office operations and support a high-performing, patient-centered environment.

In this role, you will oversee the daily operations of the practice while ensuring a seamless experience for both patients and staff. From patient registration and scheduling to supervising administrative workflows, you will play a key role in keeping our practice running efficiently and effectively.

If you’re a proactive leader with a passion for healthcare operations and team success, we’d love to hear from you.

What you will do:

  • Responsible for customer service and productivity standards within the assigned practices.Ā  Ensures that the Manager, Operations Physician Practices is informed of issues in a timely fashion.Ā 

  • Collaborates with the Manager, Operations Physician Practices in all hiring decisions and employee performance management.Ā 

  • Coordinates staff within assigned practices to ensure proper coverage for quality patient care along with monitoring attendance for all practice employeesĀ 

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Minimum Qualifications:

  • High school diploma and eight (8) years healthcare experience, or Associates' in a healthcare field and five (5) years' experience, or a Bachelor's degree and two (2) years' of healthcare experience.Ā 

  • Experience in an outpatient office environment preferred; one (1+) year supervisory/managerial experience is preferred.Ā  Proven experience in all aspects of a medical/healthcare practice.Ā Ā 

  • Strong oral, written and interpersonal communication skills required.Ā  Demonstrated ability in leadership and managing a team.Ā Ā Ā 

  • Ability to effectively prioritize and execute tasks in a fast-paced environment.Ā  Excellent organization and communication skills required.Ā Ā Ā 

  • Results oriented with a high level of attention to detail.Ā Ā 

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Ability to improve quality and productivity by identifying improvement opportunities in the practice.Ā 

Pay Range:Ā $24.85 – 39.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

  • Day shift

  • Great benefits effective day 1!

  • Competitive pay

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We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.Ā 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.