Practice Manager

Job Title: Practice Manager
Department: Clinical Network                   
Location: Massena Outpatient Clinics ​                          
Hours Per Week: 40
Schedule: Monday - Friday 8a-4p                          
           

SUMMARY:
Provides management and administrative support to the practice. Works closely with the Lead Physician and other providers of the practice developing business strategies, formulating budgets and overseeing daily operations. The primary responsibility is to plan, coordinate, direct and supervise various elements of the practice to include, but not limited to financial, operations and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership for staff; exhibits leadership core competencies; provides superior customer service; communicates and models the mission and values of the system.

Unit/Department Specific Info>
 

RESPONSIBILITIES:

• Daily oversight. Manage daily operations and financial control of assigned practice, including demographic information, coding, charges, statistical information, and month-end data; prepare annual budget and action plans, while monitoring monthly financial reports
• Collaboration. Work with Human Resources to assist with recruitment, hiring, mentoring and termination of non-physician staff
• Patient Satisfaction. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience
• Staff Management. Oversee and evaluate the performance of staff, as well as review and approve time sheets and other payroll materials
• Compliance. Assure compliance with all required policies, procedures, standards and regulations (dept., county, state and federal)

REQUIRED QUALIFICATIONS:

• None.
   

PREFERRED QUALIFICATIONS:

• Associates or Bachelor’s degree in Business or related field preferred or an equivalent combination of education or work experience.
• 3 years relevant work experience within practice setting preferred.
• 2 years administrative leadership experience or combination of education and experience may be considered.
• Demonstrated communications and analytical skills required – including, but not limited to, professional billing experience, proficiency in Micro Soft Excel, financial management, personnel management, team building, and appropriate interpersonal skills.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$65,500.00 - $85,500.00Potsdam13676

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.