Prudential PLC

PPMZ | Project Manager

Zambia Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The project manager must excel in leading end-to-end project delivery using Agile, Waterfall, and hybrid methodologies. Strong in scope management, risk mitigation, and aligning projects with strategic goals. Skilled in stakeholder engagement, vendor coordination, and fostering collaboration. Experienced in planning, defining success criteria, and tracking milestones. Committed to continuous improvement, change management, and applying best practices for successful outcomes.

Principal Duties & Responsibilities

1. Project Management Methodologies

  • Ability to work in an agile environment and manage scope creep
  • Understand, work, and lead projects using various approaches, including Agile delivery framework and Waterfall
  • Extensive understanding of project and program management principles, methods, and techniques
  • Well-versed in change management

2. Project Lifecycle Ownership

  • Full project life cycle ownership: from initiation to deployment for major or multiple minor initiatives
  • Prepare estimates and detailed project plans for all phases
  • Define success criteria and communicate them throughout the project and program lifecycle
  • Ability to lead User Acceptance Tests and develop test scripts

3. Execution and Delivery

  • Manage day-to-day project activities and resources; chair project management team meetings
  • Provide status reporting on milestones, deliverables, dependencies, risks, and issues
  • Report on success criteria results, metrics, testing, and deployment activities
  • Develop and manage all aspects of engagement: planning, vendor relationships, communications, resources, budget, change, risks, and issues

4. Leadership and Team Management

  • Provide on-site and remote leadership by motivating team members to meet goals and milestones
  • Set and continually manage expectations while delegating and managing deliverables
  • Identify resources required to achieve objectives within planned timeframes

5. Stakeholder and Vendor Management

  • Effective stakeholder and customer communication management
  • Close coordination and collaboration with vendors, business, and key stakeholders
  • Participate in feasibility studies, vendor selection, and proposal evaluations

6. Risk and Issue Management

  • Manage project and program issues and risks to mitigate impact
  • Ability to identify risks and manage or escalate them accordingly

7. Strategic Alignment and Continuous Improvement

  • Ensure projects align with program and strategic objectives
  • Participate in establishing practices, templates, policies, tools, and partnerships to mature organizational capabilities
  • Continue professional development to stay abreast of emerging technologies, methods, and best practices

8. Problem-Solving and Innovation

  • Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence
  • Understand interdependencies between technology, operations, and business needs

Qualifications and Experience

  • Bachelor’s degree in computer science or equivalent field, or other relevant certifications (post-graduate qualifications preferred)
  • Project management certification is an added advantage
  • Full Grade 12 certificate
  • Experience working within large IT systems or transformation programs
  • 5+ years of project management experience, including tracking and planning projects
  • 5+ years of experience collaborating with business stakeholders in a cross-functional matrix environment
  • 3+ years of IT project delivery experience

Core Skills and Competencies

  • Ability to work independently with strong analytical and implementation skills
  • Excellent negotiation, interpersonal, influencing, and communication skills
  • Project management and coordination expertise to drive high-quality delivery across multiple teams
  • Ability to collaborate effectively with diverse personalities, cultures, and business practices in an international organization
  • Advanced proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint, with experience presenting to stakeholders and senior leadership
  • Proven ability to deliver results and maintain accountability for business needs

Leadership Capabilities

  • Planning – Mastery
  • Leading Innovation & Change – Advanced
  • Customer Centricity – Advanced
  • Planning and Attention to Detail – Advanced
  • Process Improvement – Advanced
  • Working Together – Advanced
  • Execution Excellence – Advanced

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.