Post-Closer

Whether you come from a background in mortgage loans, finance, economics, or customer service, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role:

As a Post Closer, you’ll help wrap up the loan process, making sure everything is in place so each file moves smoothly to its next step. You’ll double-check files, troubleshoot any issues, and prepare investor packages—all to keep things running seamlessly. Your day will have a steady rhythm with a clear checklist to guide you, and you’ll play a key role in maintaining the integrity of our files. Communication is huge in this role—you’ll collaborate with teams and deliver top-notch service to our external partners to ensure a stress-free experience for everyone involved.

Here’s a snapshot of what you’d be doing:

• Make sure we receive, review, and securely store complete, legible loan packages and final documents—working with title companies to clear up any issues.
• Prepare and review investor packages to meet deadlines and keep the loan purchase process moving.
• Catch and fix any deficiencies in loan packages before they move forward.
• Track down and correct any final document errors to keep everything accurate and compliant.
• Communicate with internal teams to handle re-signs and corrections, while also coordinating with borrowers and settlement agents.
• Stay in regular contact with settlement agencies to provide updates and ensure outstanding documents are wrapped up smoothly.

About You:

• You have an eagle eye for detail, and nothing slips past you. Whether it’s catching a typo or double-checking key documents, accuracy is your middle name.
• Juggling tasks is second nature to you, and you thrive in environments where deadlines are tight, but the results are rewarding.
• Flexibility? You’ve got it — adapting to changes and finding creative solutions to complex problems is what makes you shine.
• Communication is one of your strongest suits. Whether written or spoken, you know how to convey information clearly, ensuring both your team and clients are always in the loop.
• Above all, customer service is at the heart of everything you do. You take pride in providing a seamless, positive experience for everyone you work with.

About Us:

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. 

Interested? Apply Today!

Learn more about Veterans United on Glassdoor and our career site at vu.com/careers

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.