• Perform daily cash and transaction reconciliations between internal records and custodians.
• Provide Treasury with accurate opening balance adjustments.
• Complete monthly holdings reconciliations and report discrepancies to key stakeholders.
• Serve as back‑up reviewer/solver by validating reconciliations and signing off completed work.
• Investigate discrepancies with custodial banks, internal teams, and other business units.
• Respond to internal client inquiries and ensure timely clearing of outstanding items.
• Maintain documentation and organized reconciliation files for daily/monthly cycles.
• Support continuous process improvements and recommend enhancements.
• Participate in cross‑training to ensure business continuity.
• Adhere to SOX documentation and compliance requirements.
• Perform related duties and responsibilities as assigned.
• Bachelor’s degree in Investment/Finance, Accounting, or related field.
• Minimum 3 years of experience in reconciliation within banking or securities administration.
• Experience with securities instruments, FX, derivatives, settlements, and banking processes.
• Experience using investment systems, custodian reporting systems, Bloomberg, or reconciliation tools.
• Strong analytical, problem‑solving, and communication skills.
• High attention to detail and ability to meet tight deadlines.
• Proficiency in Microsoft Office.
• Willingness to work the night shift.
• Must be pursuing CISI or an equivalent designation.
• Knowledge of complex securities and investment accounting principles.
• Experience supporting General Accounts or large-scale investment portfolios.
• Exposure to SOX environments.
• Demonstrated ability to manage escalations and aged items.
• Strong stakeholder management skills.
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement