FirstRand

Portfolio Analyst

Johannesburg Full time

Job Description

To support ongoing credit and risk management activities, including collections administration, to effectively monitor and control financial exposure.
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
  • Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
  • Monitor daily overdrawn printouts and undertake refers to reduce overdrawn accounts
  • Comply with governance in terms of legislative and audit requirements
  • Monitor and control branch OCS queues, SAD queues to reduce number of activities required to zero.
  • Approval of all facility requests within LDA. Analyse facility requests outside LDA with recommendation to management
  • Monitor / manage / close dormant accounts to increase retention of client base and decrease cost
  • Monitor and manage the categorisation of accounts within portfolio and manage triggered accounts to ensure client portfolio is up to date.
  • Monitor and manage the collection process to increase efficiencies and increase recovery
  • Gather and distribute relevant business information
  • Manage personal development to increase own skills and competencies

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

30/03/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.