The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Poker Tournament Floor Supervisor directly oversees the day-to-day activities of all non-management employees in the Poker Room during an assigned shift while providing quality service to all guests. All duties are to be performed in accordance with departmental and Company policies, practices, and procedures.
THE DAY-TO-DAY:
Supervise assigned operational functions of the Poker Tournament consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
Facilitate and operates daily poker tournaments, greet players and maintain the Poker games seating list
Explain games and procedures, and assist the guests with any necessary requests
Solicit feedback from employees and ideas and suggestions from guests for new products, services, technology and processes to ensure the company’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Resolve guest and employee complaints, escalate to Tournament Manager if needed
Maintain table game signage; replace old signs and create new ones per the request of Poker Tournament personnel
Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
Adhere to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements
THE IDEAL CANDIDATE:
High School Diploma or GED Required
1+ Years of Prior Relevant Experience in a similar role Required
Required too Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Healthcare, financial and time off benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10160
Pay Rate:
The rate for this role is:
$25.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!