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https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$3409.htmld
Pledge for Success:
We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
The Player Services Cashier Lead is responsible for communicating pertinent information to all Player Services Cashiers and Ambassadors in a timely manner.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Interacts with guests, encouraging membership in Players Club and Forever Rewards Card programs, rewarding patrons for play, and effectively handling questions and problems.
- Processes new Player’s Choice membership applications and creating cards in the Streamline database.
- Distributes monies to guests via Slot Ticket redemption, chip redemption, and check cashing.
- Processes monetary transactions for other departments.
- Ensures that all transactions are completed in an efficient and accurate manner.
- Responsible for securing the integrity of assigned assets.
- Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.
- When working as the Chip Banker, he/she is responsible for the accountability of the chips in the Casino.
- The Chip Bank will receive and process chip transfers to and from other banks and windows.
- This bank will also receive Table Credits and issue Table fills to the pits.
- Demonstrates an understanding in all Player Services front line operations.
- Identifies, prioritizes, and assist front line team members with questions.
- Assists training specialist to ensure proper training.
- Concisely communicates problems, ideas, and concerns to management in a timely manner.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
Minimum Qualifications:
- High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
- Six (6) months as a cage cashier experience with demonstrated proficiency in all areas.
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Outstanding organizational skills required as well as strong written and verbal skills.
- Basic computer skills.
- Previous money handling experience.
- Ability to stand for extended periods of time.
- Must be able to work various shifts and flexible hours.
- Ability to push, pull, or lift 30 to 40 lbs.
- Must be capable of interacting with the public in a highly professional and positive manner.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Work Shift:
Regular
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