Hi, I'm Genevieve Moodley, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
What you will be doing:
Support an AWS Cloud Infrastructure, primarily using IaC tools like Terraform
Support a Windows infrastructure, including Active Directory & PKI
Interface with all levels of users for support, including developers, administrators, engineers, DBA, etc.
Create scripts, tools, framework, metrics, process/procedure and documentation to support Platform Operation needs
Complete customer change requests and problem ticket resolution
Participate in a 24/7 on-call rotation
Support the implementation and administration of information security policies and technologies
Improve security engineering audit and compliance tasks including alert tuning, log collection
Collaborate with senior engineers on larger initiatives and begin leading smaller efforts independently
You should have:
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
Bachelor’s degree in Computer Science or related field
1–3 years of AWS or equivalent public cloud experience
2–4 years of experience within security or technical IT fields
Hands-on experience with Infrastructure as Code (Terraform)
Experience with Windows and/or Linux Administration
Familiarity with Cloud Security models and best practices
NATO SECRET (INS) security classification or willingness to undergo screening to attain NATO Secret security clearance
Prefer experience with scripting languages to build automations in support of the infrastructure (Examples: PowerShell, Bash, or Python)
A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.
Other Valuable Skills:
Active Directory
AWS Lambda (Python)
ElasticSearch | Kibana
Microsoft SQL Server
Network Troubleshooting Skills
Location(s):
PT.BRAGA.RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.