Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Platform Billing sits at the heart of Elastic’s Cloud business. Our mission is to deliver a simple, transparent, and flexible SaaS billing experience that scales globally across AWS, GCP, and Azure. We build and operate the systems that power Elastic’s usage-based and consumption billing models, marketplace integrations, and the financial data pipelines that support accurate customer invoicing and certified revenue reporting.
Within Platform Billing, the Billing Experience (BEX) team owns the customer-facing and API layers of our billing platform. We design and build the public and internal APIs, user experiences in Elastic Cloud consoles, and the surrounding ecosystem that enables customers and internal partners to understand, trust, and manage their billing data.
Our work spans UX, APIs, financial data surfaces, cross-team integrations, and high-scale backend systems.
Joining BEX means influencing the experience used by thousands of customers every day, shaping how Elastic customers see and understand their Cloud spend, and driving some of the most visible surfaces in the platform.
We are seeking an Engineering Manager to lead the Billing Experience team. You will manage a highly skilled group of backend, frontend, and full-stack engineers who build and operate the customer billing interfaces, APIs, and workflows that sit on top of Elastic’s global billing platform.
As a manager in Platform Billing, you will drive engineering excellence, operational maturity, and product quality. This role blends people leadership, system thinking, and strong cross-functional collaboration with Product, Design, Finance, SRE, and peer engineering teams.
You will play a key role in scaling our next-generation consumption billing model and shaping the future of billing UX in Elastic Cloud.
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.