Physician (Asst Chief of Primary Care)

Physician (Asst Chief of Primary Care)

Department: Department of Veterans Affairs

Location(s): Kernersville, North Carolina

Salary Range: $250000 - $335000 Per Year

Job Summary: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Major Duties:

• Duties include but are not limited to the following: The Assistant Chief, Primary Care Services, will provide leadership, direction, and day-to-day supervision of the primary care providers, and work in conjunction with the HAS Supervisor and Nursing Supervisor to implement and sustain PACT, and ensure timely access and patient satisfaction. The incumbent must possess clinical knowledge that provides the ability to manage the primary care program, specifically in regard to patient satisfaction, quality of care, and access. Duties will include preparation of annual proficiency reports; quarterly OPPE updates and feedback; recruitment of providers; P4P documents; EPRP feedback; FPPE completion; disciplinary actions; leave and time card approvals; clinic profiles; working with the patient advocates to resolve complaints; preparation of controlled correspondence; membership in the Salisbury PCSL; and other duties as assigned. The Assistant Chief, Primary Care, in conjunction with the Medical Director, and the ACOS of Primary Care Service Line will be responsible for planning, organizing, developing, implementing, controlling, and refining a comprehensive patient management/clinical support/administrative program which provides services and technical counsel necessary to meet clinical , procedural, legal, and administrative requirements relating to the care and treatment of outpatients to achieve maximum utilization of patient care resources in a cost-effective, efficient, and timely manner. Broad clinical and administrative expertise is required to meet the needs of the patient population, in order to integrate primary functions into the care delivery of the Charlotte HCC, and coordinate Veteran care with other VA and non-VA entities within and outside VISN 6. The Assistant Chief, Primary Care may participate as a member, lead or champion of process improvement teams, leadership committees such as Medical Staff, PACT, Peer Review, CEB, PSB, etc. He/she may be tasked with providing active leadership and decision-making for the organization, responsible for strategic planning, the budget process, and performance improvement initiatives. CORE PROFESSIONAL COMPETENCIES (NON CLINICAL) Interpersonal Effectiveness: Sustain collaborative working relationships with other staff, assist in resolving conflicts, and contribute to the accomplishments of VISN and Medical Center strategic goals and performance measures. Evidenced by: Visibly present at assigned committee meetings and positively contributes to these committees. Visibly works to efficiently use resources as evidenced through the application of advanced clinic access principles, call schedules, etc. Maintain open dialogue with the service line leadership regarding concerns/issues which need to be addressed. Service: Works effectively within a team environment contributing to the effectiveness of the team to deliver safe, cost-effective, quality, timely, and patient-focused care. Evidenced by: Visible evidence of fostering a positive team environment, feedback on customer service quick cards, patient correspondence, and Press Ganey. Medical practice exhibits sound medical practice and effective use of medical center resources. Systems Thinking: Actively demonstrates the ability to understand the complexity of an integrated medical care delivery system and how change affects the system as a whole. Evidenced by: Exhibits knowledge of actions impacting performance measures, wait times, patient satisfaction, and improving access to care. Creative Thinking: Demonstrates the ability to think and act innovatively looking beyond day to day operations. Evidenced by: Proactive planning and challenging systems and processes to improve access to care and the car delivery process. Actively participates in performance improvement activities. VA offers a comprehensive total rewards package. VHA Physician Total Rewards. EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Rodney.Belk@va.gov, the EDRP Coordinator for questions/assistance Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting Work Schedule: Monday - Friday, 7:45am - 4:30pm

Qualifications: To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed. Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: (1) Those approved by the Accreditation Council for Graduate Medical Education (ACGME), b) OR [(2) Those approved by the American Osteopathic Association (AOA),OR (3) Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States), which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences. Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs). PRPs must be fully licensed physicians (i.e., not a training license) and may only be appointed on an intermittent or fee-basis. PRPs are not considered independent practitioners and will not be privileged; rather, they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision. Additionally, surgery residents in gap years may also be appointed as PRPs. Proficiency in spoken and written English. Additional Requirement: Must be Board Certified or Board Eligible Preferred Experience: Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Heavy lifting (45 lbs and over); reaching above shoulder; use of fingers; walking (3 hours per day); standing (6 hours per day); kneeling (2 hours per day); ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16"; far vision correctable in one eye to 20/20 and to 20/40 in the other; ability to distinguish basic colors; hearing (aid permitted).

How to Apply: To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. To apply for this position online, complete steps 1 and 2 above by 11:59 PM (ET) on 05/14/2026 to receive consideration. Please note, this announcement may close prior to the closing date indicated if the position is filled through other means. If you are unable to apply online before the closing date click here and include the CBTA-12950726-26-KLN in the Notes field. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Application Deadline: 2026-05-14