Pharmacy Technician - Medication Access

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Job Title

Pharmacy Technician - Medication Access

Location

Mayfield Hts

Facility

Hillcrest Hospital

Department

Ambulatory Pharmacy-Pharmacy

Job Code

C99958

Shift

Day/Evening Rotation

Schedule

7:00am-7:00pm/9:00am-1:00pm

Job Summary

Job Details

**This position is eligible for a sign-on bonus of $2,500

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

The Pharmacy Technician – Medication Access supports a high-volume pharmacy filling approximately 450–800 prescriptions per day while playing a key role in ensuring timely medication access for patients. Responsibilities include bedside delivery of medications as well as supporting in-pharmacy operations such as prescription filling, register support, phone communication, and inventory management. This role involves significant movement throughout the hospital and offers hands-on training with direct support from leadership, including ongoing guidance, process education, and troubleshooting support throughout the first year.

A caregiver in this role will work five, eight-hour shifts Monday – Friday and rotate every 5th weekend from 9am-1pm with no on call or holiday expectation.

A caregiver who excels in this role will:  

• Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.  

• Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner. 

• Coordinate education, bedside medication delivery, and medication payment. 

• Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients. 

• Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.  

• Assist manager in creating, implementing and monitoring quality control programs in assigned area. 

• Conduct third party prior authorization requests when needed. 

• Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution. 

• Complete medication histories or other transitional care activities as assigned per location. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma/GED  

• Six months of related experience OR completion of a Pharmacy Technician Program  
• Must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP). 

    

Please note: A status as a Pharmacy Technician Trainee with OBOP does not qualify for this role.   However, please visit the apprenticeship program to express interest:  https://talentcommunity.clevelandclinic.org/campaign/apprentiship-programs/ )

• It is required, within 18 months from the date of hire: Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA)  AND Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy

Preferred qualifications for the ideal future caregiver include:  

• Experience dealing with third party insurance and prior authorization process
• Prior outpatient experience

Physical Requirements:

• Typical physical demands include ability to perform the job while standing and walking for prolonged times, approximately 75% of shift and continuously for extended periods of time.
• Manual dexterity sufficient to perform computer and dispensing functions of the job.
• Ability to lift up to 20 pounds.
• Position often includes reaching, stretching, stooping, climbing steps and sitting.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.