Department of Veterans Affairs

Pharmacy Supervisor- Patient Aligned Care Team

Wilmington, Delaware Full time

Pharmacy Supervisor- Patient Aligned Care Team

Department: Department of Veterans Affairs

Location(s): Wilmington, Delaware

Salary Range: $140306 - $182401 Per Year

Job Summary: The PACT Clinical Supervisory Pharmacist fulfills the duties and responsibilities of supervisor of personnel assigned to the PACT Clinical Programs Section of Pharmacy Service. As a supervisor, this position is responsible for the control of the policies, procedures, operations, and ongoing development of this section.

Major Duties:

  • VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEwsThe incumbent is responsible for planning, directing, staffing, coordinating, and controlling a range of pharmaceutical services including: Administrative Plans, directs, and controls the pharmacy services and provides direct supervision to the pharmacists, technicians, students and residents assigned to PACT & HBPC Clinical Programs Section of Pharmacy Service. The incumbent manages the day-to-day operations, will approve or disapprove leave requests, performs timekeeping functions, writes functional and position descriptions and performance standards, evaluate employees, formulate work schedules and recommend personnel actions. Interviews employee candidates, assists in making selections, assigns personnel, and serves as a mentor to help employees develop their full potential. Specifies advancements, within grade increases or disciplinary actions to the Professional Standards Board or the Chief of Pharmacy as appropriate Plans, directs, and controls the comprehensive pharmacy services provided by the Clinical Pharmacy Practitioner and technicians assigned to Community Based Pharmacy Services; manages day-to-day operation and provides direct supervision of the pharmacy staff assigned to PACT Clinical Programs Section of Pharmacy Service; assists the Associate Chief, Clinical Pharmacy Services with other administrative functions or projects as assigned. Assists the Chief and other pharmacy supervisors in establishing and accomplishing the pharmacy's mission and goals. Conducts performance reviews and competency assessments in accordance with Human Resources requirements and specified deadlines. Initiates corrective/improvement measures when necessary. Writes functional and position descriptions and performance standards for the section. Recommends appointments and special advances, within-grade increases or disciplinary action to the Professional Standards Board or Chief of Pharmacy as appropriate. Supervisor will communicate the VHA and Wilmington VAMC Strategic Plans to their employees. Chairs, prepares agenda and minutes when assigned for the PACT Clinical Programs Section of Pharmacy Service meetings. Holds regularly huddles and scheduled staff meetings. Meetings will be designed and conducted in such manner as to foster communication, problem solving, and dissemination of relevant information to improve services. Collects, analyzes and acts upon workload output, productivity and quality assurance data. Uses this information in strategic planning, performance appraisals, performance awards, or disciplinary action as appropriate. Establishes section goals and objectives consistent with department goals and develops the operational plans and policies to achieve them. Assists the Associate Chief, Clinical Pharmacy Services and other pharmacy leadership in establishing and accomplishing the pharmacy's mission and goals. Develops measures, assesses, and documents the competency and training needs of the PACT Clinical Programs Section of Pharmacy Service. Reviews activities within assigned areas for compliance to standards of practice, federal and VA regulations. Reports deficiencies to Chief and Associate of Pharmacy and takes corrective actions. Supervision Collaborates with members of other services to negotiate, decide on and/or coordinate work-related changes affecting other services; advises Chief, Pharmacy Services and other Pharmacy Service Leadership of any impacts on such programs. Assures that qualified pharmacists are available to provide the critical functions of the section. Reviews activities within assigned areas for compliance with standards of practice. Takes corrective actions on deficiencies and reports them to the Associate Chief of Clinical Pharmacy Services. Work Schedule: Monday - Friday, 7:30am - 4:00pm EST Compressed/Flexible: No Authorized Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #:Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Pharmacy Supervisor, GS-13 Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Examples of experience include, but are not limited to: reviewing, interpreting, and verifying medication orders; processing and filling medication orders; making recommendations to other clinical staff regarding medication therapy; reviewing patient's medications, allergies, labs, and other information from the medical record to identify and solve medication-related problems; providing refill extensions and partial medication supplies; assisting in formulary management; and documenting and assessing adverse drug events. Demonstrated Knowledge, Skills, and Abilities. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs: Ability to effectively supervise subordinate staff. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards pertaining to pharmacy. Skill in managing people or programs. Assignments. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Preferred Experience: At least one year of PACT Clinical Supervisory experience, BCPS, DEA licensed. Reference: See VA Handbook 5005/55, Part II, Appendix G15. For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-13. Physical Requirements: Incumbent must be physically and mentally able to perform the duties of the position efficiently.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/08/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12924499. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-05-08