Pharmacist Supervisor (Outpatient)
Department: Department of Veterans Affairs
Location(s): Syracuse, New York
Salary Range: $133360 - $160639 Per Year
Job Summary: The Outpatient Pharmacy Supervisor must be a licensed pharmacist who is responsible to manage and coordinate comprehensive pharmaceutical care activities in an ambulatory care setting for the medical and surgical programs located within the Syracuse VA Medical Center
Major Duties:
- Duties include but are not limited to: Responsible for all aspects of pharmaceutical care services provided by outpatient pharmacy within the Syracuse VA Medical Center. Responsible for ensuring all aspects of drug control, drug accountability and drug security is maximized and are in accordance with the Syracuse VA Medical Center and Pharmacy Service policies and procedures, and other applicable Federal and VA regulations. Provides budgetary oversight for outpatient pharmacy including but not limited to cost savings/ cost avoidance initiatives and inventory management/ inventory turns. Provides oversight to the controlled substance program for outpatient pharmacy and is responsible for accurate maintenance of all record associated with controlled drug accountability. Assures proper security of all drug, supplies, and equipment for the section. Communicates controlled substance issues to supervisors of the specific program areas and the Chief, Pharmacy Service. Works with the Clinical Pharmacy Supervisor to monitor and develop clinical pharmacy programs/activities within the outpatient pharmacy. Develops mechanisms to measure outcomes of pharmacy interventions and ways to report results through proper administrative/ facility channels. Expert understanding of regulatory and quality standards pertaining to Pharmacy. Manages an effective quality assurance program for the outpatient pharmacy. Assesses, plans, and evaluates the scope and quality of pharmacy programs to ensure proper coordination between the delivery of pharmacy services and the overall delivery of healthcare. Ensure compliance with all Joint Commission, USP 795 & 800, VACO, union contract, EEO regulations, and local standards & guidelines as well as federal and state laws. Supervises and ensures that monthly ward inspections are conducted in assigned areas of pharmacy. Participate in interdisciplinary medical center committees and patient rounds (as needed) as a member representing Pharmacy Service. Regularly conducts high-cost drug evaluation and corrections. As a result of identified trends and changes in procurement costs, develops appropriate educational materials and new processes in order to ensure cost effective prescription processing. Continuously strives to find ways to reduce cost of operations and to increase efficiency of operation. The incumbent will perform other clinical and staff pharmacist duties as required in periods of acute staffing shortages. Responsible for the day-to day operations of the pharmacists & technicians in the outpatient pharmacy. Plans, organizes, assigns, and reviews work of subordinates; this includes scheduling of priorities and personnel for the effective completion of pharmacy programs objectives. Develops & maintains the schedule for all outpatient pharmacy staff. Posts these schedules within specified time frames as defined by bargaining unit contract. Maintains control of leave and attendance of subordinate employees and ensures that absences are charged to proper leave status and that the timekeeper is promptly notified. Conduct on-going and annual performance evaluation of subordinates. Counsel employees on performance when necessary and/or recognize high level performance as appropriate. Make recommendations for promotion or reassignments of subordinates based upon subordinates abilities and job performance. Maintain cache inventory, rotating stock as provided by Emergency Pharmacy Services (EPS), utilizing locally as able and disposing of outdated product via reverse distribution or disposal. Update expiration dates of stock as provided by EPS vial Shelf-Life Extension Project labels (SLEP).Complete yearly cache area physical inspection and wall to wall inventory. Effectively works and communicates orally, or in writing, with others while remaining courteous, tactful, and understanding, even in potentially difficult or volatile situations, or to persuade and influence clinical and management decisions. Uses discretion in appropriately safeguarding confidential information. Promotes a helpful environment of courtesy, kindness, and respect among veterans, visitors, staff, volunteers, and others. Develops and implements solutions to problems and follows up to ensure the matter has been appropriately resolved. Ensures that telephone calls are handled promptly and with courtesy. Other duties as assigned Work Schedule: Monday-Friday 7:30am - 4:00 pm Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 24211-F
Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. A graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) A full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia English Language Proficiency Grade Determinations: GS-13 Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Knowledge Skills Abilities: Pharmacists assigned to this position must demonstrate the following knowledge, skills and abilities listed below: Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards for their program area. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Ability to effectively supervise subordinate staff. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards pertaining to pharmacy. Skill in managing people or programs. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Work is predominantly sedentary but may require occasional standing, walking, bending, twisting, and carrying light items.
How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/27/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12912056. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Application Deadline: 2026-03-27