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Lithia Canada Leasing, Woodbridge, ON L4K 8R1
Pfaff Leasing Sales Representative
This position is responsible to assist customers by completing a needs analysis, followed by a search for suitable inventory, products and leasing/financing options that best fit their needs. Provide a peer-to-peer customer-driven sales style that builds relationships, engages and motivates customers in an authentic, transparent experience.
Location: Woodbridge, ON
Compensation Range: Estimated earnings are between $5,000 - $8,000 a month.
As a key member of our sales and finance team, you’ll serve as a trusted advisor to customers while driving new business through strong relationships and knowledgeable guidance.
Welcome, engage, and assist every customer who visits or contacts Pfaff Leasing
Guide customers through the lease and finance process, including identity verification, credit applications, and payment discussions
Clearly explain lease and finance structures, benefits, terms, fees, cost of ownership, and lease‑end options
Review sales agreements to ensure accuracy of vehicle details, options, and pricing
Prepare, initiate, and process lease and loan documentation accurately and efficiently
Collaborate with external dealers to secure required documentation for lease and conditional sales contracts
Ensure the collection of all required finance and insurance fees
Educate customers on equity, depreciation, and all available payment or purchase options
Build and maintain long‑term customer relationships by supporting clients throughout the full term of their lease
Proactively manage a lease maturity portfolio by contacting customers prior to lease‑end and presenting tailored options
Facilitate lease buyouts, takeovers, and vehicle re‑leases at any point during the lease term
Prospect and network within the community and with independent dealers to generate leads and referral business
Develop and work toward individual sales goals and objectives
Maintain a strong prospect development system using the dealer database, phone outreach, visits, and referrals
Continuously improve customer satisfaction by encouraging repeat and referral business
Stay compliant with all company policies, departmental procedures, and federal and provincial regulations
Participate in product knowledge and sales training as requested
Maintain a clean, organized work environment and follow safe work practices
OMVIC Certification (Required)
2–3 years of experience in vehicle retail sales
Valid driver’s license with a clean driving record
Strong comfort with technology and business systems
A genuine passion for automobiles
Excellent interpersonal, written, and verbal communication skills
Proven sales ability with a commitment to structured sales processes and goals
Strong networking skills with the ability to build lasting customer relationships
Exceptional problem‑solving and conflict‑resolution skills
A self‑starter who thrives in a fast‑paced, performance‑driven environment
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. I understand and acknowledge my duties and responsibilities as described in the following job description.