MSD

Pet Clinic Sales (West)

IDN - Jakarta - Jakarta (Menara Astra) Full time

Job Description

Our company is dedicated to preserving and improving the health, well-being and performance of both livestock and companion animals and the people who care for them. We have a rich history of innovation, commitment to research and entrepreneurship in animal health dating back over 70 years. 

Through its commitment to The Science of Healthier Animals®, our company offers veterinarians, farmers, producers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of connected technology that includes identification, traceability and monitoring products.
 

Job Summary

The Pet Clinic Sales West is responsible for developing a sustained collaborative relationship with West Indonesia customers through identifying business opportunities via increase product distribution, recruit new customers, and maintain customers by excellent product recommendation and developing their business. In addition, the role is also tasked to develop company’s business plan to accelerate sales growth and deliver KPI which contributes to overall growth.

Key Responsibilities:

  • Responsible for West Indonesia market growth by achieving sales fundamental targets in the area (pursue sales lead, collect order and payment, visit customers, increase vet clinic coverage, active customers and number of SKUs distributed per customers), lead and execute companion animal strategy according to plan, and pro-actively identifying opportunity and mitigating risks to achieve growth objectives.

  • Create, plan and execute product knowledge to increase vet customer capability through Scientific In-House Training, Small Group Discussion, Seminars and Non-Vet Basic preventive animal healthcare and product development on new products, product improvements and services to meet customer needs

  • Review marketing activity plan and recommend engaging content for pet owner, pet association or other stakeholders to create product demand in vet clinics

  • Ensure the effective distribution and visibility of companion animal products in VET clinics according to applicable policy

  • Build customer engagement and development at all levels by representing our company to customers on relevant issues and concerns,

  • Build action plan initiatives, proposals and recommendation to develop customers to achieve growth objectives

  • Provide timely and accurate market information, analyse information and sales distribution metrics, customer demands, and forecasting sales plan to be translated as a report

  • Establish sales plans, prioritize and schedule day to day activities through MAXX, to ensure that the assigned target are met and to implement sales automation to achieve companion animal strategy and objectives

  • Report any AEs, ADEs or PQC that become aware of to DPOC within one (1) business day or no later than three (3) calendar days (whichever is shorter) from the date of receipt

Job Qualification:

  • Bachelor’s Degree in Veterinary Medicine and/or in Science, Commerce, Marketing, Business Management, Pharmaceutical background

  • Good analytical & presentation skills, literate in computer skills

  • Good communication skills; Excellent communication (both written & oral) in English

  • Minimum of 2 years in sales/field operation position and/or 1 year as vet practitioner

  • Open to frequent travels and fieldwork

  • Customer and result oriented with proven ability to work independently

  • Reactive for changes, i.e., promptly understand changing situations and take reasonable actions

Working Relationship

  • (internal & external)

  • Internal:

  • Sales Team, Supply Chain Team, Finance Team, Marketing team

  • External:

  • Veterinarians, Vet Clinic staffs (admin, buyer, etc), Key Opinion Leaders, Pet Owners including breeders and shelters, Cat & Dog Associations, University’s (lecturers, staffs, etc)

 

Required Skills:

Account Management, Account Management, Adaptability, Business Administration, Business Management, Business Opportunities, Business Planning, Business Planning and Control System (BPCS), Customer Engagement, Customer Experience Design, Customer Experience Management, Establishing Contacts, Identifying Sales Opportunities, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Management Process, Market Analysis, Marketing Management, New Product Development, Product Knowledge, Sales Forecasting, Sales Goal Achievement, Sales Presentations {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/15/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.