We are looking for a driven and experienced Personal Assistant to support the Management Team of CREFS NL. This role requires exceptional organizational and communication skills, discretion, and the ability to anticipate needs while proactively managing priorities.
The team CREFS NL
The Corporate Real Estate Management and Facility Services Netherlands (CREFS NL) department is responsible for managing the real estate portfolio and related facility services for ING’s offices in the Netherlands. Our goal is to provide an inspiring and sustainable work environment that connects people, attracts talent, and contributes to the strength of our business units. To deliver value, we consistently invest in innovation, enabling us to stay a step ahead and operate in a lean, cost-conscious, and CO₂- and energy-efficient way. We create environments that are not only inspiring but also truly make a difference. We achieve this by placing sustainability and inclusiveness at the heart of everything we do, enhancing the employee experience, and making ING’s brand identity tangible in every space.
At CREFS NL, it's not just about what we do, it’s about how we do it. We take ownership of quality, risk, and performance, make data-driven decisions, while focusing on cost effectiveness and keep the user at the heart of everything. With a long-term vision and a growth mindset, we continuously learn, improve, and innovate to create spaces where people thrive.
We do this in close collaboration with our facility partner. Within an Integrated Facility Management (IFM) structure, the execution of facility services at the operational and tactical levels is outsourced. CREFS NL is responsible for the vision, policy, and the determination of the strategy and objectives for the real estate and facility services portfolio.
Your key responsibilities
- Provide comprehensive support to the Management Team of CREFS NL, including schedule management and organizing meetings.
- Plan and coordinate events, managing logistics and liaising with internal/external stakeholders.
- Assist in the execution of projects, from research and planning to execution and follow-up.
- Organize and maintain (confidential) files, documents and databases, ensuring accessibility and security.
- Maintain positive relationships with stakeholders and colleagues, representing the Management Team in a professional manner.
- Address and resolve issues effectively, exercising sound judgement and discretion in decision making.
- Provide ad hoc support as required for unforeseen tasks outside the normal scope.
- If needed, drafting correspondence and maintaining effective communication channels, including creating internal/external stakeholder communications.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
Furthermore, you have/are:
- Minimum of 3 years of experience as a personal assistant or in a similar role.
- Proven track record of successfully managing complex calendars, travel arrangements, and administrative tasks.
- Experience in project management, event planning, and stakeholder relationship management.
- Proficient use of strategic communication tools, including the preparation of presentations, reports and visuals.
- Familiarity with office software and productivity tools, such as Microsoft Office and project management software.
Competencies
- Exceptional organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Strong written and verbal communication skills in English and Dutch, with attention to detail and professionalism.
- Proven ability to handle confidential information with integrity and discretion.
- Analytical mindset with a proactive approach to problem solving and decision making.
- Flexible and adaptable to changing priorities and environments, with a positive approach to challenges. Creative and resourceful in finding solutions and overcoming obstacles.
- Ability to work effectively both independently and as part of a team, fostering positive working relationships.
- Excellent time management skills, with the ability to prioritize tasks and meet deadlines efficiently.
- Ability to work in a highly structured and organized manner, ensuring accuracy and efficiency in all tasks
Your work environment
- You will be part of the Corporate Real Estate management and Facilities Services ING NL team and will report directly to the Head of CREFS NL.
- We foster a professional, open and collaborative culture where adaptability and proactive communication are key drivers of success. Our way of working is rooted in continuous learning, creating meaningful value, and embracing diverse perspectives, empowering teams to grow, innovate, and excel.
- We work with the ING Orange Code, a set of values and behaviors in which integrity comes first, and through which we make agreements that give substance to these principles.
- Your primary base is Amsterdam
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
- A salary tailored to your qualities and experience (scale 7)
- Parttime role (24 hours per week)
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- 8% Holiday payment
- Hybrid working
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
About us
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.
Questions?
If you have any questions about the position, the team, or the organization, feel free to reach out to Anna Kirtley (Business Manager CREFS NL) via 06 – 15 38 86 11. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.