Performance and Business Manager

VIC - ClaytonService Stream VRMC team are looking for an experienced Performance and Business Manager to join the team!

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.

As a member of the Victorian Road Maintenance Contracts (VRMC) Contract Leadership Team (CLT), the Business & Performance Manager oversees all enabling functions supporting safe, compliant and efficient contract operations and performance. They will be a seasoned and inclusive leader who makes best-for-contract decisions and implements change. The Business & Performance Manager is a potential successor to the Contract Manager and will have regular opportunities perform this role in an acting capacity, as part of a structured career development program.

If you are a leader ready to take the leap in your career, apply with us today!​

Key Responsibilities:

• Engaging, onboarding, training, developing and retaining a high-performing team for effective execution of all B&P functions
• Establishing and maintaining all financial, IT and data management systems, procedures and processes, including administering all aspects of document control, legal compliance, insurance, taxation and banking
• Developing and implementing quality, safety and environmental management systems and assurance programs, ensuring hazard and risk identification processes and mitigation measures are implemented in accordance with the Service Stream HSEQMS and the requirements of ISO 31000:2009
• Facilitating procurement of materials, equipment and subcontracted services
• Cost reporting and forecasting, cash flow analysis and claims management
• Coordinating all KPI performance reporting and quality monitoring and reporting activities
• Fostering a culture of continuous improvement, developing and implementing strategies to improve client and Service Stream outcomes.

About You:

• At least five years’ experience in senior leadership roles.
• Experience with commercial, financial and compliance management for long-term maintenance and capital/project works programs.
• Familiarity with handling annual budgets > $30 million.
• Experience in relevant industries such as civil engineering, road network management, resources or heavy manufacturing.
• Knowledge surrounding access, permit and licensing requirements for road maintenance operations from a civil construction and/or road network management background
• A track record in creating and establishing high performance cultures including setting, achieving and exceeding performance standards and KPIs
• A drive for service excellence underpinned by strong communication, presentation and stakeholder management skills developed in an environment subject to daily government and public scrutiny
• Sound knowledge of financial and asset management / works information system interfaces
• A track record of fostering workforce diversity and engaging local organisations, including social enterprises and Aboriginal Businesses, to deliver services.

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Benefits of working with us include:

• Career development – we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team.

How to apply:
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications must be received by our system however if you reasonable adjustments to the recruitment process please email us at talent.transport@servicestream.com.au.

Corporate Management

How to Apply