Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Role Responsibilities
Performance:
- Develop relationships with stakeholders, working with them to optimise and enhance the performance framework.
- Communicate key insights and findings to the Manager Performance & CRM Integrity, and the GM Operations to ensure that performance framework requirements are aligned and delivered to.
- Identify fundraising business trends and deliver analytical reports to assist with monitoring and management.
- Maintain reporting solutions to ensure ongoing fulfilment of fundraising performance requirements.
- Support the development of the data framework.
- Participate in Fundraising Data Projects aiming to improve processes and integrations of the various Fundraising data systems and sources
Business improvement and progress:
- Identify and review fundraising processes and work with fundraising stakeholders to identify and make business process improvements that result in a donor centric focus, with increased efficiencies, and shorter cycle times.
- Ongoing research of relevant planning and reporting innovations and opportunities.
- Commitment to personal learning and development and best practices (FIA, webinars, industry publications and other).
- Establish and maintain effective relationships and communication with fundraising employees nationally.
- Develop templates and toolkits as required to support the improvement of wider Fundraising operations.
Qualifications and Experience
- Knowledge of SQL and data related tools
- Programming language skills
- Degree / Qualification in Business Analytics / IT / Data related field
- Setting and delivery of planning and reporting workshops
- Excellent communication skills
- Experience working within an analytics team
- Strong computer literacy skills in MS Office Suite, email, calendar
- Strong customer service and relationship building skills
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration