People Ops Administrator / Apprenticeship
Salary - up to £24,000 DOE
The is an entry level administrator role within our People Ops team at Nearform. We are also open to an apprenticeship for this role - As an apprentice, you will be enrolled on a Level 3 HR Support apprenticeship, working towards a recognised qualification alongside your role. You will gain hands-on experience combined with structured study, with dedicated time allocated each week for your development. You'll begin building your skills in a real working environment from day one, supported by both your team and a dedicated training provider.
About Nearform
Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.
Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.
Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.
About the People Ops Administrator / Apprentice role
We are looking to grow our People and Talent team. Working collaboratively, you’ll provide administrative support to all members of the People and Talent Team and across Nearform. This is a great entry-level opportunity to kickstart your career in HR with opportunities to progress and make your mark on a business in a period of significant growth.
Key Responsibilities:
- Providing effective and efficient administrative support to the People & Talent Team across all areas of employee lifecycle
- Manage the new starter administration process, issuing offer letters, contracts of employment and benefits illustrations ensuring all paperwork is issued
- Managing the full onboarding process including hosting People inductions, coordinating background screening and welcoming new hires to the company
- Managing the People Team inbox and People channels on Slack; answering queries efficiently, finding solutions and escalating where necessary
- Assisting with day to day operations of the People & Talent functions as required
- Providing support on People & Talent Team projects and initiatives
- Producing and maintaining People data and ensure all documentation is accurate and stored correctly
- Providing support on all international payrolls
- Dealing with Nearformers’ requests regarding People contracts, policies and procedures
- Fully managing our HRIS (Netsuite), maintaining and updating People Team aspects of our intranet (Notion) and people enablement platform (Leapsome) ensuring this is kept updated with accurate information
- Providing departmental managers with relevant reports, analytics or other information requested, in line with GDPR guidelines
What we are looking for in this person:
- Someone with a proven interest in People & Talent and must have a desire to become an HR professional
- Great organistional skills with exceptional follow through and high level of attention to detail
- Excellent written and verbal communication skills in English; ability to interface with management and peers. Other language skills (preferably Italian or Romanian) would be a benefit, although not necessary
- You’ll thrive working as part of a fast-paced People Team and scale-up business
- Be ambitious and always strive to go above and beyond
- Driven by continuous improvement – looks for new ways of working, takes ownership of ideas and delivers original and imaginative approaches
- Proactive relationship builder – ready to engage with multiple stakeholders to understand and support the wider business and People team goals
- Organised and efficient – a self-starter who manages their own workload and can prioritise multiple projects and deadlines concurrently with a high level of attention to detail
- Agile with the ability to respond to rapidly changing business models
- Passionate about making a difference to the environment of the workplace and committed to empowering people and building culture
- Be reliable, flexible and adaptable
- Experience using Google suite (gmail, sheets, docs, etc), Netsuite & Leapsome are an advantage
Benefits & Perks:
- Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.
- Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!
- Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more.
- Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
- Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 (equivalent in GBP) you can use to upskill yourself.
- Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
- Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.
Our Interview Process (suggested - we can work this out together)
- Talent Call (30 mins via Zoom)
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.
- Interview with People team (45 mins via Zoom)
This will be a further in depth interview around your background and to learn more about the role and the team.
- Final Interview with the Head of People (45 mins via Zoom)