People Operations Manager (9 month FTC)

🙌🏼 What you will be doing

This role will lead People Operations for the UK & Ireland whilst supporting other areas of the people function. You’ll be a core member of our tight-knit People team in an organisation that is leading the way support in the world of Crypto, Payments and Web3.

This is an opportunity for someone who wants to operate with ownership, creativity and impact. We’re looking for someone who thrives in a fast-paced and dynamic environment. Your work will shape the employee experience, strengthen our people foundations and bring in exceptional talent across the business.

We aren’t just building a company; we’re building a culture where talent thrives, ideas spark and innovation accelerates.

🧩 What you will be working on

• Own and deliver all core People Operations across the UK & Ireland including onboarding, off-boarding, contracts, compliance and day-to-day employee lifecycle management.
• Manage payroll operations for the UK and Ireland ensuring accuracy and timeliness.
• Act as the first point of contact for employee relations queries, providing clear, practical guidance and escalating where needed.
• Maintain and optimise our HRIS (HiBob), keeping data, workflows, documentation and reporting accurate and up to date.
• Oversee all benefits operations across the UK & Ireland, including enrolments, renewals, provider relationships and employee support.
• Coordinate office operations for our UK and Ireland hubs, ensuring smooth day-to-day functioning and a positive employee experience.
• Produce key People reports and dashboards to inform decision making.
• Be a trusted People partner to employees and managers, helping them navigate policies, processes and day-to-day challenges with clarity and empathy.
• Support the end-to-end Performance Management cycle, partnering with managers to ensure reviews, calibrations and objective setting run smoothly.
• Manage end-to-end recruitment processes across the UK, Poland and US for roles at all seniority levels.
• Source and attract top tier talent through creative and unconventional channels across both technical and non-technical roles.
• Partner closely with hiring managers and senior leaders to craft forward thinking hiring strategies.

🧠 How we work

We operate as a unified People function, with strong collaboration between each individual and people area. We hold weekly team syncs, focused forums and dedicated 1:1s keep us aligned and moving fast. We prioritise strong relationships with candidates, hiring managers and all teams across Ramp Network to ensure smooth processes and a world class employee experience.

⚙️ Our toolkit

Greenhouse • Slack • Notion • Google Workspace • ClickUp • LinkedIn Recruiter • Job boards & sourcing tools

🤟🏻 What you will bring

• Experience in a People Operations or HR Generalist role.
• Hands-on expertise across onboarding, off-boarding, HR systems, payroll inputs, benefits administration and people documentation.
• Strong understanding of UK employment law, Ireland would be a plus.
• Confidence in managing ER matters.
• A process driven mindset with the ability to create structure, spot gaps and improve workflows.
• Proficiency with HRIS and ATS systems (HiBob and GreenHouse preferred), Google Workspace and a modern People Tech stack.
• Experience running full-cycle recruitment across multiple functions and regions.

⭐ Qualities we value

• Highly organised and detail-oriented.
• Positive, self-driven and collaborative.
• High integrity and sound judgment.
• Comfort with ambiguity and a willingness to experiment, iterate and adapt.
• Ability to partner with and influence stakeholders at all levels.
• Prior experience in a fast moving startup or scale-up environment.

🤝 Our interview process

1. First interview with a member of the People team.
2. Take-home case study
3. 45 minute interview with our Chief People Officer
4. Meet the rest of the People team for an informal chat

🪄 What’s in it for you?

💸 Compensation

• Competitive salary
• Equity package
• Workplace pension scheme
• Zero-fee crypto purchases via on-ramp

🩺 Health & wellbeing

• Private healthcare for you and your dependents
• Cycle-to-work scheme

🏢 Flexible hybrid working

• Flexible hybrid model (mix of office + remote)
• Modern, collaborative office space
• Self-development and conference budget
• High-quality laptop and equipment
• Internal tech meet-ups, both online and onsite

🍿 Socials & perks

• Lunch on us once a week
• Healthy snacks & drinks in the office
• Regular team socials funded by Ramp