* This role will be required to work from our downtown Toronto office 2 days a week.
*This is a 12 week internship program.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We are seeking a detail-oriented professional to join our People Operations team as we modernize our HR document infrastructure. In this role, you will be the primary architect of our centralized record-keeping system, ensuring that all employee documents are accurately transitioned from various formats into Workday.
Your mission is to create a "single source of truth" for our personnel files, balancing high-volume data organization with a relentless commitment to data privacy and compliance. Reporting directly to the People Operations Team Lead, you will act as a bridge between HR and IT to ensure our digital files are secure, searchable, and seamlessly integrated into our daily workflows. If you enjoy bringing order to complex data and have a passion for HRIS optimization, this is the perfect opportunity to leave a lasting mark on our operational efficiency.
Responsibilities
1) Consolidate employee documents from various sources into a single, organized repository within Workday.
2) Coordinate the full records management lifecycle for both legacy paper files and modern electronic records to ensure a seamless digital transition.
3) Maintain the highest level of confidentiality and privacy regarding sensitive employee data in strict accordance with organizational guidelines.
5) Partner with broader HR teams and Information Technology departments to streamline workflows and resolve system-related challenges.
6) Utilize Google Suite to track project milestones, manage data sets, and maintain clear communication with stakeholders.
7) Provide regular status updates and project reports directly to the People Operations Team Lead.
8) Establish and maintain standardized naming conventions and categorization for all digital files to improve system searchability.
Qualifications
1) Understanding of records management principles for both physical and digital filing systems.
2) Ability to handle sensitive and confidential information with a high degree of discretion and integrity.
3) Exceptional attention to detail to ensure the accuracy and completeness of all processed documentation
4) Effective communication skills for collaborating with HR, IT, and internal stakeholders across the organization.
5) Strong organizational and time-management skills to handle large volumes of data and multiple priorities.
6) Capacity to work independently while keeping leadership informed of progress and potential risks
7) Knowledge of digital archiving best practices and file naming standardization.
8) Experience working with Google Suite products, including Docs, Sheets, and Drive.
9) In-progress College diploma or Bachelor’s degree; seeking to bridge academic learning with a passion for growing within the HR profession
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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