People Operations Coordinator, Contract

People Operations Coordinator

Conviva is the first and best place to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Conviva computes quality of experience across all users and all devices, in real time. We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue. 

The People Operations Coordinator is responsible for assisting and learning the art of full-cycle recruiting, and will support recruiting with a variety of initiatives including facilitation of all incoming employment applicants, internship programs, applicant tracking systems, college outreach, employee referral programs and social recruitment strategies.

Additionally, the People Operations Coordinator will manage and report on the entire recruitment process including: measurement and distribution of job vacancies across all outlets, candidate pipeline status, ensuring positive applicant experience throughout the interviewing, hiring and on-boarding process.

What you get to do

• Support recruiting efforts as an integral part of our Talent team
• Create an exceptional candidate experience
• Schedule interviews, organizing travel arrangements for candidates, reserving conference rooms, preparing offer letters
• Maintain responsibility for entry, maintenance, and integrity of data in our Applicant Tracking System and producing ad hoc recruiting reports
• Post and maintain job postings our website and job boards
• Manage and track our recruiting campaigns (email, social, etc)
• Process background checks

What you bring to the role

• 1-3 years of recruiting coordinator experience
• Bachelor’s degree preferred or equivalent field related experience
• Keen attention to detail
• Master of calendars, cadence, and clean handoffs
• Adept at Google Workspace
• Applicant Tracking System (ATS) experience (preferrably Greenhouse)
• High-touch stakeholder skill
• Great oral and written communication skills
• Enthusiastic, hands-on team player with desire to learn and grow 
• Ability to work well in a fast-paced AI First environment
• Ability to work overtime and on call, as needed

*This role is based in our Foster City, CA office full-time.  

The expected hourly rate for this full-time position is $35-$45/hr. Compensation is determined by various factors such as qualifications, experience, relevant education or training.

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!