People & Culture Generalist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our People and Culture team as our People and Culture Generalist.

Under the supervision of the Assistant Director of People and Culture, The P&C Generalist will support the People & Culture (HR) function with a focus on employee engagement, onboarding, recognition, communication, and administrative excellence, while fostering an environment where every employee feels valued, informed, and inspired.

What you will do:

• Serve as the primary point of contact for the P&C office, including answering employees' questions and requests.

• Plan, coordinate, and execute employee events and programs (Service Awards, Annual Party, Recognition Events, Holiday & Theme Celebrations, Wellness Initiatives, Children’s Events, FS For Good Initiatives, etc.).

• Assist TA Manager with recruitment, interview and hiring tasks and processes

• Support the new hire orientation and training processes

• Contribute to the coordination of learning programs by preparing materials, managing attendance, and supporting internal communication. Facilitate training programs as required in the absence of L&D Manager

• Maintain complete and accurate employee files in accordance with legal and company standards.

 

What you bring:

• 1–3 years of HR/ People & Culture field is essential (or hospitality-related experience.)

• Strong interpersonal skills with a natural ability to connect with others and build trust.

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Workday or similar HRIS preferred.

• Strong written and verbal communication skills.

• Proven ability to maintain confidentiality and handle sensitive matters with professionalism.

• Legal authorization to work in the United States.

• Bilingual proficiency, preferably in English and Spanish, is strongly preferred

What we offer: 

Schedule and Hours:

•  This position is a full-time position. Candidates must be able to work a at least 40 hours weekly as well as a flexible schedule that includes weekends, holidays, and special events as needed.

 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf