Salary up to: Competitive
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
We're looking for a dynamic People Business Analysis Partner to bring fresh thinking, sharp analysis and real impact to our evolving people landscape. This 12‑month maternity cover role is perfect for someone who loves digging into problems, spotting opportunities and turning insight into action — all while keeping our people at the heart of every solution.
A day in the life....
Problem & Opportunity Analysis
- Analyse people problems and opportunities to identify root causes and define clear requirements.
- Use best‑practice analysis techniques to assess issues, opportunities and potential value.
- Run workshops, interviews, surveys and observations to uncover insights that shape solutions.
- Map and evaluate current systems and processes to spot strengths, gaps and improvement areas.
Requirements & Solution Design
- Create detailed requirement documents for new or improved people solutions.
- Work with stakeholders to uncover needs and drive continuous improvement.
- Recommend system and process enhancements that deliver real value and efficiency.
- Use visual tools (flowcharts, BPMN, value stream mapping) to design better processes.
- Influence and evolve our core People service proposition.
Solution Evaluation, Testing & Implementation
- Lead the evaluation, design, testing and implementation of people solutions that meet business needs.
- Assess potential solutions and risks with stakeholders and offer mitigation strategies.
- Ensure solutions are fully tested, validated and properly documented.
Change Management & Adoption
- Identify who will be impacted by change and ensure they’re informed and engaged.
- Drive business readiness and adoption through effective communication, training and support.
Compliance & Technology Partnership
- Stay up to date with employment and GDPR legislation to support ongoing compliance.
- Partner closely with Technology, Operations and cross‑functional teams on people technology improvements and implementations.
Hot skills required...
- CIPD Level 5 (or equivalent experience) and c5 years+ experience across generalist or multi‑discipline People roles.
- Strong understanding of People systems and processes in a large, multi‑site business.
- Experience leading and delivering complex People (HR) projects with multiple stakeholders.
- A curious, analytical mindset with the ability to turn data into insight and action.
- Confidence working with HR technologies (e.g., HRIS, recruitment, onboarding, learning, SSO, engagement platforms).
- Strong skills in documenting requirements, creating user stories and mapping processes.
- Great communication skills and the ability to engage, influence and partner with stakeholders across People, Tech, Finance and Operations.
- Familiarity with tools like Miro/Visio, Jira, Confluence, Workday, Slack and other business systems.
- Experience applying project methodologies (Agile, Waterfall, Scrum) in a practical way.
- A talent for supporting and delivering change and making it stick through great communication and training.
- A strategic outlook, strong critical thinking and the ability to prioritise and manage your own workload.
- High attention to detail and the ability to handle confidential information with care and professionalism.
Extra Hot Benefits...
- Company bonus
- 25 days holiday + bank holidays
- Free Nando's when you're working (and 40% discount when you're not)
- Annual team trips, AKA a free holiday
- Reward Gateway membership and access to great discounts
- Private healthcare
If this sounds like you, apply with a Cover Letter and CV before the closing date - Friday 27th March