People and Culture Officer

Job Summary

The People & Culture Officer, STRIDES Jordan delivers professional-level P&C services for the Jordan project/country office for an anticipated Activity to enhance global health priorities in country with the general objectives to strengthen capacity across laboratory and surveillance systems to prevent, detect, and rapidly and effectively respond to emerging infectious diseases and other public health threats. The People & Culture Officer will support staff and managers in the areas of recruitment, employee relations, performance management, compensation, benefits, and compliance. This role works closely with managers to ensure policies are applied consistently and contributes to process improvements.

Accountabilities

• Manages recruitment processes from requisition approval to onboarding.
• Advises employees and supervisors on policy interpretation and application.
• Maintains benefits administration and staff compensation including payroll.
•  Coordinates country performance management processes, including goal-setting and reviews.
• Coordinates professional development and learning and development activities.
• Ensures compliance with labor laws and FHI 360 policies.
• Prepares and maintains personnel files, ensuring information is up-to-date, accurate and filed.
•  Maintains HRIS data integrity and generates standard HR reports.
• Performs other related duties/ responsibilities as may be assigned.

Applied Knowledge & Skills

• Strong knowledge of local employment law and HR best practices.
• Ability to provide policy guidance and resolve employee concerns.
• Proficiency with HRIS systems and reporting tools.
• Strong interpersonal and conflict resolution skills.

Problem Solving & Impact

• Resolves moderately complex P&C issues with limited supervision.
• Recommends process improvements to enhance service delivery.

Supervision Given/Received

• Could report to local Senior P&C Officer, P&C Manager, Senior P&C Manager, or Regional Level People & Culture Partner (depending on size and complexity of country office portfolio).
• May provide guidance to P&C Assistants or Associates.

Education & Experience

• Bachelor’s degree in HR, business, or related field required.
• 3–5 years of progressively responsible HR experience.
• Proficiency in English language (read, write, speak) is required 
• Fluency in Arabic is required.
• Experience working in an NGO is preferred.

Travel Requirements

• Up to 10% domestic travel.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.