Full-time, permanent position
Base salary will be in the range $83,776- $93,121 + 17% Superannuation (HEW Level 5)
Based at our St. Lucia Campus
The Payroll & Benefits Officer plays a pivotal role in ensuring the accurate, timely and compliant delivery of payroll and employee benefits services across the University. Working within a high-volume, service-oriented environment, this role is responsible for the end-to-end processing and administration of payroll transactions, salary packaging, superannuation and related employee benefits, supporting the integrity of the University’s fortnightly pay cycle.
This role provides expert guidance on payroll and benefits enquiries, undertakes detailed analysis and reconciliation of payroll data, and proactively troubleshoots or escalates complex issues to ensure risks are identified and resolved. In doing so, the role contributes to strong governance, audit compliance and continuous improvement of payroll processes and service delivery.
This is an excellent opportunity for a payroll professional to apply their technical expertise in a large, complex organisation, while working collaboratively with stakeholders to deliver accurate outcomes and a high standard of client service that directly supports the University’s staff and broader organisational objectives.
Key responsibilities will include:
Deliver accurate and timely payroll services by processing, reviewing and approving payroll transactions, adjustments, terminations, overtime and advance payments in accordance with legislative, policy and enterprise agreement requirements.
Administer and support employee benefits, including superannuation and salary packaging, providing accurate advice to staff and ensuring correct payroll deductions, reconciliations and reporting through the University’s HRIS.
Ensure payroll data integrity, compliance and audit readiness through detailed analysis, validation and reconciliation of payroll and general ledger data, including Single Touch Payroll and Fringe Benefits Tax reporting.
Identify, troubleshoot and resolve complex payroll and transactional issues, contributing to continuous improvement of payroll processes, standard operating procedures and quality assurance practices.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave/paid primary care leave
17% superannuation contributions + 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
On campus childcare options
Affordable parking (from just $6.15 a day)
Salary packaging options
Completion of a relevant degree with subsequent experience in payroll, superannuation and/or salary packaging administration, or an equivalent combination of education, training and experience.
Demonstrated knowledge of payroll, superannuation and taxation requirements, supported by strong analytical skills and a high level of accuracy and attention to detail.
Proven experience working with large-scale HR and payroll enterprise systems, with the ability to efficiently manage and interpret complex data sets.
Well-developed problem-solving skills, with the ability to exercise sound judgement to resolve a broad range of transactional issues in line with policy, legislation and enterprise agreements.
Strong stakeholder engagement and client service capability, with a collaborative approach to providing clear, timely and professional advice and support.
Highly organised and adaptable, with the ability to manage competing priorities, meet strict deadlines and take accountability for high-quality service delivery within a team environment.
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
For more information about this opportunity, please contact Amy Stevens at a.stevens@uq.edu.au
For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close 2/02/2026 at 11.00pm AEST (R-60334).