About the role:
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our People, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
The purpose of the role is to deliver a high quality, reliable payroll service to all our Nandocas across both the UK and Irish Nando’s businesses. Sat within our finance team, ours is a high-volume, fast-paced payroll function covering five separate payrolls, three pay frequencies and two currencies. The role comes with a lot of responsibility; paying our Nandocas correctly allows them to focus on creating memorable experiences for customers.
This role reports into the Payroll Team Leader and focuses primarily on the largest and fastest paced of our payrolls, for weekly paid Nandocas.
Key Responsibilities & Expectations:
Assisting in the delivery of a first-class payroll service to our Nandocas including but not limited to:
End-to-end running of our largest payroll, for weekly paid Nandocas based on T&A data
Compliance with HMRC requirements, including NMW and RTI Reporting
Calculation of statutory payments and pay schedules including SSP, SMP and ShPP
Pension auto-enrolment processing and payments
Creation of BACS payments to employees and third parties (i.e.: courts or pension provider)
Guarantee accuracy in payroll data, conduct reconciliations and solve discrepancies whilst maintaining discretion of employee information
Financial period-end reporting, including posting of journals and balance sheet reconciliation
Maintaining close working relationships with cross-functional teams (particularly the People Support and Reward teams)
Providing fantastic customer service to our restaurant and central support teams across all channels for payroll and pensions related queries
Driving efficiencies by exploring opportunities to improve our current processes and sharing your ideas with the Payroll Team Leader
Key Systems Used:
Workday
Rotageek
Zendesk
Unit4
Rydoo
MS Excel
Key Stakeholders:
This role will touch into many different parts of the business, including:
All Nandocas across both operations and central support
Finance
People Teams
Tech Teams
The candidate should possess / be:
2+ Years experience in a high-volume payroll role, ideally within hospitality or retail.
Passionate about payroll and getting it right every time; exceptional attention to detail
Enjoys solving puzzles and can find solutions to problems when they arise.
Have a natural and empathetic written and verbal customer service style.
Calm under pressure, able to distinguish priorities and hit deadlines.
Open-minded & collaborative with sound judgment
CIPP or equivalent qualification ideal.
Working knowledge of Workday beneficial.
Able to manage own time and operate without close supervision.
Our candidate should be looking for:
A culture with strong purpose & values, intent on contributing to / driving positive cultural and societal change
A fast-paced and challenging role within a dynamic and well-oiled payroll team
An opportunity to actively contribute to refining and improving processes, to drive efficiencies
An environment which is relaxed and informal, whilst highly driven and ambitious
A business that seeks to support every employee to be at their best, and encourage individuality
This is a hybrid role and will be based in our Putney office a minimum of 3 days a week
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