Memorial Healthcare System

Payment Reconciliation Manager - FT - Days - Hybrid Eligible - MSS

Memorial Support Services Full time

Location:

Miramar, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Manages the daily operations for the account receivable bank lockbox to ensure alignment with departmental and organizational objectives. Manages daily bank deposit reconciliation processes. Works with Information Technology (IT) and payers to resolve electronic remittance discrepancies.

Responsibilities:

Oversees recruitment and payroll for the department.Manages user access for the SPOT system for CMS.Reports to IT missing or defective electronic remittances for resolution.Recruits, coaches, and mentors team members. Delivers monthly scorecards, quarterly one-on-one, and yearly performance evaluations. Facilitates staff development programs.Updates and revises the Knowledge Database to ensure accurate and updated information is available to the department.Reconciles and processes cash batches as completed. Works with Director at month end to report unposted batches to assist in the month end bank lockbox reconciliation.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Assigns daily work assignments to the cash posting team. Monitors clearing accounts and employees' productivity daily. Ensures work is completed accurately and within departmental goals and expectations.Supports special projects and business analysis as requested.Works with payers and appropriate team members in IT, Managed Care contracting and Accounts Receivables to resolve unidentified payments and takebacks.

Competencies:

ACCOUNTABILITY, ACCOUNTS RECEIVABLE FOLLOW-UP, COLLECTION ACTIVITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, MANAGING PEOPLE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Bachelors (Required)

Additional Job Information:

Complexity of Work: Needs to have excellent coaching, mentoring and influencing skills. Possess strong skills in prioritizing and aligning resources to achieve key objectives. Strong strategic and analytical skills to implement and execute department strategy and achieve departmental goals. Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Three (3) years’ experience in a healthcare system with supervisory hospital experience. Other Information: Education Equivalency: Seven (7) years of supervisory experience in lieu of a degree.

Working Conditions and Physical Requirements:

  •  Bending and Stooping = 0%
  •  Climbing = 0%
  •  Keyboard Entry = 60%
  •  Kneeling = 0%
  •  Lifting/Carrying Patients 35 Pounds or Greater = 0%
  •  Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
  •  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
  •  Lifting or Carrying > 75 lbs Non-Patient = 0%
  •  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
  •  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
  •  Pushing or Pulling > 75 lbs Non-Patient = 0%
  •  Reaching = 0%
  •  Repetitive Movement Foot/Leg = 0%
  •  Repetitive Movement Hand/Arm = 60%
  •  Running = 0%
  •  Sitting = 60%
  •  Squatting = 0%
  •  Standing = 60%
  •  Walking = 60%
  •  Audible Speech = 60%
  •  Hearing Acuity = 60%
  •  Smelling Acuity = 0%
  •  Taste Discrimination = 0%
  •  Depth Perception = 60%
  •  Distinguish Color = 60%
  •  Seeing - Far = 60%
  •  Seeing - Near = 60%
  •  Bio hazardous Waste = 0%
  •  Biological Hazards - Respiratory = 0%
  •  Biological Hazards - Skin or Ingestion = 0%
  •  Blood and/or Bodily Fluids = 0%
  •  Communicable Diseases and/or Pathogens = 0%
  •  Asbestos = 0%
  •  Cytotoxic Chemicals = 0%
  •  Dust = 0%
  •  Gas/Vapors/Fumes = 0%
  •  Hazardous Chemicals = 0%
  •  Hazardous Medication = 0%
  •  Latex = 0%
  •  Computer Monitor = 60%
  •  Domestic Animals = 0%
  •  Extreme Heat/Cold = 0%
  •  Fire Risk = 0%
  •  Hazardous Noise = 0%
  •  Heating Devices = 0%
  •  Hypoxia = 0%
  •  Laser/High Intensity Lights = 0%
  •  Magnetic Fields = 0%
  •  Moving Mechanical Parts = 0%
  •  Needles/Sharp Objects = 0%
  •  Potential Electric Shock = 0%
  •  Potential for Physical Assault = 0%
  •  Radiation = 0%
  •  Sudden Decompression During Flights = 0%
  •  Unprotected Heights = 0%
  •  Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net