Patient Transporter, Gerontology

38923 Wake Forest University Health Sciences - Gerontology

Full time

Yes

40

The Patient Transporter provides exceptional hospitality and safe, efficient support to patients by primarily walking ambulatory individuals between PET, MRI, and various lobby or appointment locations across the medical campus. The role also includes assisting with wheelchair transport when needed, requiring the ability to push or pull a loaded wheelchair weighing up to 400 lbs throughout a shift.

The Patient Transporter ensures patients arrive comfortably and on time, maintains a professional and welcoming presence, and communicates effectively with patients, guests, and clinical staff. Additional responsibilities include basic administrative and filing tasks that support departmental operations. This position requires strong customer service skills, the ability to follow oral and written instructions, and the physical stamina to walk for extended periods while assisting patients of diverse ages and needs.

Pay Range

$18.85 - $28.30

JOB SUMMARY

Provides exceptional hospitality service to patients and guests in an attentive, friendly, and efficient manner. Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested including patients with oxygen tanks, intravenous pumps, drips and special equipment. Other responsibilities include locating, storing, and cleaning departmental equipment.

EDUCATION/EXPERIENCE

High school diploma or GED equivalent. Prior experience in hospital environment, patient care, and transportation preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION

CPR course required within 30 days of hire.

Completion of Oxygen Training class with certification for administering oxygen required after hire.

ESSENTIAL FUNCTIONS

Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds.

Maintains a safe environment for patients, self, guests and co-workers.

Knowledgeable of transporting patients with oxygen, intravenous pumps and restraints.

Communicates to team, co-workers, patients and guests in a positive and professional manner.

Takes initiative for performance and professional development.

Knowledgeable of all aspects and functionalities of the Transport Tracking System.

Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served

SKILLS/QUALIFICATIONS

Good communication skills to interact with patient, guests and clinical staff

Ability to follow oral and written instructions

Requires much walking, lifting and physical exertion

Must be able to walk for long periods

Ability to transport patients to various on-campus locations

Excellent customer service skills

Must demonstrate competence in areas of body mechanics to identify and show proficiency in moving a patient without injury to the patient or individual

WORK ENVIRONMENT

• Possible exposure to infections and contagious diseases
• Exposure to the risk of bloodborne diseases
• Subject to injury from moving parts of equipment
• Contact with patients under wide variety of circumstances
• Possible exposure to patient elements
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• Subject to many interruptions and pressure to multiple calls and inquiries
• Occasionally subject to irregular hours
• Handles absentee replacement on short notice
• Personal protective equipment required including eye/face protection, gown, mask and non-sterile medical gloves

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program