Patient Transport Support Analyst

Location:

Geisinger Community Medical Center (GCMC)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Responsible for the routine efficiency strategy of the hospital-based patient transport work group and the management of system wide rented patient care equipment tracking and monitoring.

Job Duties:

• Oversees tracking of all owned and rented patient care equipment.
• Inputs rental equipment into vendor websites to ensure proper billing and management.
• Educates end users and staff on appropriate equipment handling and storage.
• Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management.
• Identifies incidents of platform-based equipment being moved between sites. 
• Provides instruction on retrieval and return of patient care equipment to rightful site of ownership.
• Generates daily, weekly and monthly departmental productivity spreadsheets.
• Responds to requests and inquiries for patient transport and/or patient care equipment services.
• Performs dispatching function during electronic health record system downtime.
• Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers.
• Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas.
• Manages all patient transport phone calls or texts and overhead pages.
• Reviews policies and recommends corrections to Manager and Director.

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Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 2 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s):

Skills:

Communication, Computer Literacy, HR Policies, Standards And Procedures, Office Politics And Confidentiality, Teamwork

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.