Patient Services Coordinator - Radiation Oncology

City/State

Norfolk, VA

Work Shift

Rotating

Overview:

Sentara is hiring a Patience Care Specialist for the Brock Cancer Center in Norfolk, Virginia.

Shift: Hours rotate between 630AM--8PM, depending on patient load. Hours will have rotating shifts.

Overview:

A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.

Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.

Education

• HSD/GED REQUIRED

Experience

• Prior Healthcare Experience REQUIRED

• Prior experience in patient-facing service support roles STRONGLY PREFERRED

• Insurance verification experience PREFERRED

• Must be able to triage calls

• Must be able to multi-task

Keywords: Patient check in. Patient Service. Secretary. Health secretary. Patient scheduling. Patient admission. Admission. Radiation Oncology. Insurance verification. Scheduling.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.