Patient Registration Clerk

SUMMARY

• Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information

• Performs correct name inquiry and identifies patient according to policy and procedure without errors

• Collects complete demographic information of patient including address, phone number, and employer

• Collects medical information to include patient complaint

• Explains consent information, obtains signatures, witnesses (legibly) with no omissions

• Obtains copy of patient identification document(s)

• Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered

• Contacts physician offices to obtain and confirm patient information

STATUS: Full Time

LOCATION: SLH - Canton Potsdam Hospital

DEPARTMENT: CPH Radiology Department

SCHEDULE: 8a-4p

ATTRIBUTES ​

Medical Terminology

EHR Programs (e.g. Epic)

ICD-10, CPT, HCPCS codes and coding processes

Hospital billing processes and reimbursement

RESPONSIBILITIES
• Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information
• Performs correct name inquiry and identifies patient according to policy and procedure without errors
• Collects complete demographic information of patient including address, phone number, and employer
• Collects medical information to include patient complaint
• Explains consent information, obtains signatures, witnesses (legibly) with no omissions
• Obtains copy of patient identification document(s)
• Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered
• Contacts physician offices to obtain and confirm patient information.

UNION:

1199-200B Clerical Workers (CPH)

Note: Not all per diem roles are union eligible

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.70 - $27.44

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.