Patient Liaison - Rehabilitation Departments

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Are you passionate about helping others feel seen, heard, and cared for? Join our dedicated team as a Patient Liaison supporting our physical therapy, occupational therapy, speech therapy and cardiac rehab departments, where your empathy and attention to detail will make a real difference every single day.

What's Available:

• 1.0 FTE (80 hours bi-weekly)

• Shift: 8-hour shifts Monday - Friday between 7am - 5:30pm.

• This position will have a home base in Whitehall, WI.

What You’ll Do

• Partner with Physical Therapists, Occupational Therapists, Speech Therapists, Exercise Physiologists to ensure smooth patient registration and scheduling.

• Assist customers assuring accurate and complete registration, scheduling appointments, demographic information, insurance coverage, collecting payments and monitoring customer satisfaction.

• Deliver exceptional customer service both in person and over the phone

What You’ll Get

• Starting pay of $17.55/hour + more for experience!

• A welcoming, close-knit small-town community

• Tuition reimbursement to support your growth

• A generous benefits package

• Career development opportunities within a respected healthcare network

What You’ll Need

• High School Diploma or equivalent

• At least 1 year of experience in an office setting with customer service responsibilities

• Proficiency in Microsoft Office and general computer skills

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:

Primary Recruiter:

Mckenzie Beyer

Recruiter Email Address:

mkbeyer@emplifyhealth.org

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer