If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
Facility:
LOC0019 - Health Express-Pembroke117 Old Church Street Pembroke, MA 02359Department Name:
Status:
Budgeted Hours:
Shift:
Compensation Pay Range:
$19.09 - $25.69
Schedule: hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required
• Maintain patient's safe passage in and out of the practice
• Answer front desk phone calls.
• Anticipate needs of patients, and the doctor
• Respond to patient's concerns
• Maintains patient confidentiality
• Demonstrate excellent customer service skills, check patients in and out utilizing our electronic internal practice management system.
• Confirm patient information at the time of check in.
• Complete / confirm insurance eligibility; correctly identifying type of visit for patient.
• Explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.
• Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.
• Maintain optimum customer service and patient confidentiality.
• Other duties as assigned.
Qualifications:
• High School Diploma
• Externship/Internship within related healthcare practice preferred.
Minimum Education - Preferred
High school or equivalent
Minimum Work Experience
2 years working experience.
Ability to interact effectively and in a supportive manner with persons of all backgrounds Excellent telephone skills and etiquette Ability to work well under pressure Ability to work accurately and efficiently Must have computer knowledge
Varied hours, including alternating weekend shifts.
May be asked to travel to other sites for coverage
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements: